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ALM Services is going down Every day

Ashokey

Hi,

 Our ALM Services is going down Every day,  Server is fine DB is fine but not sure only the Services will stopped and then we need to restart the Service to access ALM application.

Can anyone suggest on this.

Thanks Regards

Ashok 

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    Hi Ashokey, I'm not understanding your last response.

    In your post you said "Services will be stopped", but now you're saying "Services will be running but URL will not be accessed".  

    Which is it, is the Windows service actually stopped, or is it that the service is running but the application is inaccessible?

    If it is a case where the service is running but the application is inaccessible, check the wrapper.log file to see what error has transpired.  It is most likely a DB connection error that has happened.  And if that is the case, the most likely explanation is that perhaps there's some restart of the DB service that is breaking the connection, and so ALM does not retry to re-establish the DB connection.

    Machine Data Systems, Opentext business and technology alliance partner

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