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Knowledge Doc: Log in to ALM by Power BI

Heather Caldwell

Two users logged in at the same time is not possible Environment ALM 24.1 Situation When two users try to log in simultaneously one is logged out automatically and the other is logged in. Read full article
- 7 days ago
- OpenText ALM Quality Center
- ALM/QC Tips
Knowledge Doc: Integrating LiveCompare with ALM and are facing a security challenge

Heather Caldwell

Integrating LiveCompare with ALM and are facing a security challenge. Our server's security policies prevent us from accessing the ALM URL to download the necessary OTA components into the Livecompare server which is mandate to do the integration. Situation…
- 7 days ago
- OpenText ALM Quality Center
- ALM/QC Tips
Knowledge Doc: Error when opening Word-Template in 'Project Report'

Heather Caldwell

Incompatibility between ALM and Office 365 causes an error for Word-Template in 'Project Report'. Environment ALM 16.0.1 release Situation ALM is not compatible with Office 365 cause an error when working with Word-Template during the creation…
- 7 days ago
- OpenText ALM Quality Center
- ALM/QC Tips
Knowledge Doc: Issue while importing Library - The index 91 is out of range

Heather Caldwell

How to solve index out of range issues while importing a library Environment ALM 16 and forward Situation While importing library, error appears. This example error can be seen from the QC logs- Recalculating direct status of 4472 requirements: SQL…
- 7 days ago
- OpenText ALM Quality Center
- ALM/QC Tips
Knowledge Doc: MF Connect: Apostrophe is duplicated when using mfcUserMap

Heather Caldwell

Environment MF Connect: 24.4 Situation Connect mfcUserMap script duplicates Apostrophe in users names. This is specifically a problem with JIRA or ServiceNow DS (and perhaps others). Because you need to use DisplayName. If DisplayName is - Tester…
- 7 days ago
- OpenText ALM Quality Center
- ALM/QC Tips
Knowledge Doc: ALM integration with LiveCompare server

Heather Caldwell

Environment LiveCompare 3.5 ALM Version 11.0 · 11.51 · 11.52 · 11.50 · 11.53 · 11.52.2 12.0 · 12.1 · 12.2 · 12.5 · 12.20 · 12.50 · 12.21 · 12.53 · 12.55 · 12.60 Situation Integration between ALM and LiveCompare Read full article
- 7 days ago
- OpenText ALM Quality Center
- ALM/QC Tips
Knowledge Doc: Collecting browser log(.har file) for ALM Quality of Things

Heather Caldwell

This article guides how to collect logs for QoT(Quality of Things). View full article
- 7 days ago
- OpenText ALM Quality Center
- ALM/QC Tips
Video: How to run UFT test saved in ALM via Jenkins.

Ngoc Le Thi Bich

Situation Running UFT test saved in ALM via Jenkins job. Resolution Set up ALM - UFT connection Navigate to the ALM tab → ALM Connection → Enter the required ALM connection details. Create UFT test saved in ALM: Create the test …
- 28 days ago
- OpenText ALM Quality Center
- ALM/QC Tips
Knowledge Doc: Error when running the GossipXrefsMerge file

Heather Caldwell

The specific article helps to fix a problem when trying to use the GossipXrefsMerge.bat file to migrate connection from ALM synchronizer to MF Connect. Environment MF Connect 24.2 Situation When trying to use the GossipXrefsMerge.bat to migrate…
- 2 months ago
- OpenText ALM Quality Center
- ALM/QC Tips
Knowledge Doc: Repair is failed due to SQL error "The query processor ran out of internal resources and could not produce a query plan"

Heather Caldwell

This article provides information about SQL error when repairing project. Environment All versions. Situation When upgrading project, the Repair process fails with error related to SQL like below: java.sql.SQLException Messages: The query processor…
- 2 months ago
- OpenText ALM Quality Center
- ALM/QC Tips
Knowledge Doc: SQL query to show folder hierarchy in Test Plan module

Heather Caldwell

This article provides a sample SQL query to show folder hierarchy in ALM Test Plan module. Environment All ALM versions. Situation Folder hierarchy is not stored directly in the project schema. Therefore, a customized SQL query is needed to show…
- 2 months ago
- OpenText ALM Quality Center
- ALM/QC Tips
Knowledge Doc: How to update database server connection in ALM 24.1

Heather Caldwell

Steps to update the database server in ALM 24.1. Environment ALM 24.1 Situation Change of database server in ALM. Read full article
- 2 months ago
- OpenText ALM Quality Center
- ALM/QC Tips
Knowledge Doc: Unable to Connect to ALM Server error from Excel Add In

Heather Caldwell

Environment ALM supported versions Microsoft Excel Add-In Situation When trying to connect to ALM from Excel Add-in, after entering the URL, received the error "Unable to Connect to ALM Server." In the excel add in log, we see the following error…
- 2 months ago
- OpenText ALM Quality Center
- ALM/QC Tips
Knowledge Doc: Is it Possible to Set Multiple "Run Conditions" Within a Single Business Component?

Heather Caldwell

"Run Conditions" allow you to insert condition statements into components or business process flows. These conditions check the current value of a component parameter before running it in a flow. Based on the parameter value and the defined run condition…
- 2 months ago
- OpenText ALM Quality Center
- ALM/QC Tips
Knowledge Doc: In the ALM Test Plan module can a branch be added within a branch in a BPT test?

Heather Caldwell

Branches are control elements in a BPT test, guiding UFT One on how to proceed based on specific conditions. Each branch contains options that define different actions depending on the application's status during runtime. The question is whether a branch…
- 2 months ago
- OpenText ALM Quality Center
- ALM/QC Tips
Knowledge Doc: Error "Failed to Fetch Database Version from Master" in Admin Portal While Projects Remain Accessible

Heather Caldwell

This article addresses the issue where users encounter the error message "failed to fetch database version from master" in the Admin portal of ALM, despite being able to log in to the projects themselves. This situation often arises due to a password…
- 4 months ago
- OpenText ALM Quality Center
- ALM/QC Tips
Knowledge Doc: Error found after Verifying a project

Heather Caldwell

This document explains how to solve the error of datatype nvarchar and varchar conflict after restoring a project. Environment ALM Version 12.55 Situation After restoring a project and run the verify project process. The error below appears: …
- 4 months ago
- OpenText ALM Quality Center
- ALM/QC Tips
Knowledge Doc: POST Method is not working for logout when SSO is enabled

Heather Caldwell

After upgrading ALM to 24.1 patch 1 with SSO enabled, logout method is not working as expected. Environment ALM 24.1 patch 1 with SSO is enabled Situation After upgrading ALM to version 24.1 patch 01, an error occurs when logging out of ALM: …
- 4 months ago
- OpenText ALM Quality Center
- ALM/QC Tips
Knowledge Doc: REST API for Bulk Creating Items for a Project List

Heather Caldwell

Guidance on how to bulk create items for a project list using REST API in ALM 24.1 and newer versions. Environment ALM 24.1 and newer Situation ALM 24.1 introduces new REST APIs that allow the creation of items and sub-items for project lists…
- 4 months ago
- OpenText ALM Quality Center
- ALM/QC Tips
How to migrate local users of ALM 12.53 to SSO in ALM 17?

Ankit Ranka

Hi I am trying to migrate ALM 12.53 local users to ALM 17 where we have SSO configured. With SSO we can see Identity Provider Name, Identity Proider key these fields does not exist in USERS table of ALM 17 schema. Not sure where these details…
- over 1 year ago
- OpenText ALM Quality Center
- ALM/QC Tips
Knowledge Doc: Where to find all details for requirements on the database end?

Heather Caldwell

To find and edit the desired text in existing projects or project requirements, one must identify first the project and it corresponding requirements. It may be challenging then to locate the text within the many requirements in a project, but identifying…
- over 1 year ago
- OpenText ALM Quality Center
- ALM/QC Tips
Knowledge Doc: Sample Example on how to submit defects automatically in ALM When running UFT test

Heather Caldwell

The example in the article provides basic understanding of the automatic defect creation functionality in ALM when UFT test is used. Full article: https://portal.microfocus.com/s/article/KM000015423
- over 1 year ago
- OpenText ALM Quality Center
- ALM/QC Tips
Knowledge Doc: How to customize the login background image

Heather Caldwell

In some scenarios, customizing the login background image in ALM is mandatory for organizations. ALM supports this feature from ALM 15. Full article: https://portal.microfocus.com/s/article/KM000015671
- over 1 year ago
- OpenText ALM Quality Center
- ALM/QC Tips
Knowledge Doc: Text Search issue OLE Error 80044E20

Heather Caldwell

This article provides solution for Text Search issue OLE Error 80044E20 in ALM when a project has text search enabled but it doesn't work. Full article: https://portal.microfocus.com/s/article/KM000016919
- over 1 year ago
- OpenText ALM Quality Center
- ALM/QC Tips
Knowledge Doc: Unable to import .qcp files back into Japanese ALM

Heather Caldwell

.qcp files exported from Japanese ALM cannot be imported back to Japanese version. An error occurs during the import:"プロジェクト’default_プロジェクト名@jdbc:sqlserver://データベースサーバ名:1433(td)のバージョンを取得出来ませんでした’" Full article: https://portal.microfocus.com/s/article…
- over 1 year ago
- OpenText ALM Quality Center
- ALM/QC Tips

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ALM/QC Tips

Knowledge Doc: Log in to ALM by Power BI

Knowledge Doc: Integrating LiveCompare with ALM and are facing a security challenge

Knowledge Doc: Error when opening Word-Template in 'Project Report'

Knowledge Doc: Issue while importing Library - The index 91 is out of range

Knowledge Doc: MF Connect: Apostrophe is duplicated when using mfcUserMap

Knowledge Doc: ALM integration with LiveCompare server

Knowledge Doc: Collecting browser log(.har file) for ALM Quality of Things

Video: How to run UFT test saved in ALM via Jenkins.

Knowledge Doc: Error when running the GossipXrefsMerge file

Knowledge Doc: Repair is failed due to SQL error "The query processor ran out of internal resources and could not produce a query plan"

Knowledge Doc: SQL query to show folder hierarchy in Test Plan module

Knowledge Doc: How to update database server connection in ALM 24.1

Knowledge Doc: Unable to Connect to ALM Server error from Excel Add In

Knowledge Doc: Is it Possible to Set Multiple "Run Conditions" Within a Single Business Component?

Knowledge Doc: In the ALM Test Plan module can a branch be added within a branch in a BPT test?

Knowledge Doc: Error "Failed to Fetch Database Version from Master" in Admin Portal While Projects Remain Accessible

Knowledge Doc: Error found after Verifying a project

Knowledge Doc: POST Method is not working for logout when SSO is enabled

Knowledge Doc: REST API for Bulk Creating Items for a Project List

How to migrate local users of ALM 12.53 to SSO in ALM 17?

Knowledge Doc: Where to find all details for requirements on the database end?

Knowledge Doc: Sample Example on how to submit defects automatically in ALM When running UFT test

Knowledge Doc: How to customize the login background image

Knowledge Doc: Text Search issue OLE Error 80044E20

Knowledge Doc: Unable to import .qcp files back into Japanese ALM

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