Hello,

We are trying to Sync Jira with ALM 15.5. Tools we are using is Microfocus Connect(MFC).When we create any user story in alm we import it as Requirements in ALM using MFC. 

Now the issue we are facing is we are not getting any email when there is any change in User Story. Although requirements in ALM will be updated, it can be seen under History as well, but it doesnt trigger an email.

We would get an email if we do any changes within alm. but will not get an email when data is moved by MFC.

Please guide us if theres any configuration that should be completed to trigger an email from MFC/API.

The code we are using.

Dim OldValue
Function Req_FieldCanChange(FieldName, NewValue)
  On Error Resume Next

  OldValue = Req_Fields(FieldName).Value
  Req_FieldCanChange = DefaultRes
  On Error GoTo 0
End Function

Sub Req_FieldChange(FieldName)
  On Error Resume Next
                              ' Set variables

      Set tdc = TDConnection
      EmailFrom = "abc@xyz.com"
      EmailTo = "pqrs@xyz.com"
      Subject = "Quality Center Email"

      EmailBody = "The field '" & Req_Fields(FieldName).FieldLabel & "' has been changed to '" & Req_Fields(FieldName).Value & "' From'" & OldValue &"' .'"
      tdc.SendMail EmailTo, EmailFrom, Subject, EmailBody, NULL , "HTML"

      Set tdc = Nothing
  On Error GoTo 0
End Sub