Browse by Tags - ALM Octane Tips

Knowledge Doc: License Expiration Date warning when using Web Admin and Autopass License Server

Heather Caldwell

Environment ALM 24 Autopass 2023.05 Situation When accessing Webadmin in ALM 24 the user may encounter a warning message regarding license expiration date which shows an incorrect outdated expiration date. A part from the message there is no real…
- 15 days ago
- ALM Octane
- ALM Octane Tips
Knowledge Doc: Couldn’t Activate a Project with the LAB_PROJECT Extension in QC Enterprise

Heather Caldwell

This article explains how to remove the LAB_PROJECT extension data from a project created in the Performance Center (PC) environment and migrate it to an ALM server without Lab Management. Situation When attempting to activate a project that has the…
- 15 days ago
- ALM Octane
- ALM Octane Tips
Knowledge Doc: Point ALM to a different database server

Heather Caldwell

Environment All ALM versions Situation Steps needed for pointing ALM to a different database server Read full article
- 15 days ago
- ALM Octane
- ALM Octane Tips
Knowledge Doc: Assigning calendar to a team does not work

Heather Caldwell

When applying calendar to a team in Octane 16.1.200 and hit the apply button nothing happens. Environment Octane 16.1.200 Situation When applying calendar to a team in Octane 16.1.200 and hit the apply button nothing happens. This issue comes…
- 16 days ago
- ALM Octane
- ALM Octane Tips
Knowledge Doc: Octane 24.3 workspace cannot be deleted once default workspace was deleted

Heather Caldwell

A workspace in an isolated space and can't delete it. Environment Octane 24.3 Situation A workspace cannot be deleted once default workspace was deleted. Error message: "You asked for a single workspace entity, but result was empty." Read…
- 16 days ago
- ALM Octane
- ALM Octane Tips
Knowledge Doc: What permissions does the CI/CD Integration role has in ALM Octane

Heather Caldwell

Environment ALM Octane Situation Currently it is not possible to view the CI/CD role permissions from the Octane UI. Read full article
- 16 days ago
- ALM Octane
- ALM Octane Tips
Knowledge Doc: The filter for the child tasks, Phase returns an empty value

Heather Caldwell

Situation In Octane 24.1 the search for child tasks, Phase returns an empty value Environment Octane v24.1.8.42 Read full article
- 18 days ago
- ALM Octane
- ALM Octane Tips
Knowledge Doc: Unable to see Site Admin role after upgrading to Octane 24.3

Heather Caldwell

Environment ALM Octane 24.3 Situation After upgrading to 24.3, it's observed that in Site settings, the Site Admin role is not available to assign to other users except the pre-defined site administrators. Cause This is the mechanism of Octane…
- 2 months ago
- ALM Octane
- ALM Octane Tips
Knowledge Doc: SonarQube integration does not push existing vulnerabilities to Octane

Heather Caldwell

Environment Octane integration with SonarQube via Jenkins. Situation SonarQube integration does not push existing vulnerabilities to Octane. Cause By default, any existing vulnerabilities detected in SonarQube will not be pushed to Octane. When…
- 2 months ago
- ALM Octane
- ALM Octane Tips
Knowledge Doc: Unable to upload Word document in Requirement using Sidebar Plugin

Heather Caldwell

This article provides information about uploading Word document in Requirement using Sidebar Plugin. Environment Octane 24.1 Situation After downloading Sidebar Plugin and configuring the requirementWordUpdater, it's still unable to upload Word…
- 2 months ago
- ALM Octane
- ALM Octane Tips
Knowledge Doc: ALM Octane Hazelcast error when trying to start Octane service

Heather Caldwell

After upgrade to Octane v.16.1.100 service cannot be started due to Hazelcast error shown in wrapper.log file Environment ALM Octane 16.1.100 Situation After upgrade to Octane v.16.1.100 service cannot be started due to following error in wrapper…
- 2 months ago
- ALM Octane
- ALM Octane Tips
Knowledge Doc: Importing Shared Space Customization

Heather Caldwell

When attempting to apply a shared space's customization to another space by exporting the customization from one space and importing it into another, follow the guide at the following link: [Export and import space customization (microfocus.com)]. However…
- 2 months ago
- ALM Octane
- ALM Octane Tips
Knowledge Doc: Post upgrade jobs ran but the Elasticsearch index maintenance job

Heather Caldwell

This article describes how to fix elasticsearch issue during upgrade of Octane 24.1 to 24.3. Situation After upgrading Octane from 24.1 to 24.3, the post-upgrade jobs ran but the Elasticsearch index maintenance job did not finish even after some time…
- 2 months ago
- ALM Octane
- ALM Octane Tips
Knowledge Doc: Problem on Protocol SMB with Windows Servers

Heather Caldwell

About if SMB protocol being used by Octane and can it be disabled. Environment ALM Octane 15.1.60 Repository hosted on separate server Situation Issue with the SMB protocol was discovered and it is wished to disable it on Windows servers. Read…
- 2 months ago
- ALM Octane
- ALM Octane Tips
Knowledge Doc: Activity Log is Visible Although Permission is Not Assigned

Heather Caldwell

This article addresses an issue where the "View Activity Log" option in the PERMISSIONS module > General System Actions allows users with custom roles to view the activity log, even though they do not have the permission assigned. Despite the "View Activity…
- 2 months ago
- ALM Octane
- ALM Octane Tips
Knowledge Doc: SHIFT Octane: Fields - A JSONObject text must begin with '{' at 1 [character 2 line 1]

Heather Caldwell

Exception occurred while uploading fields with id 'sc_executable_name_udf'. Message: A JSONObject text must begin with '{' at 1 [character 2 line 1]. Environment SHIFT version - 24.1.2 Silk Central version - 20.6 Octane version - 16.2.100.43 …
- 2 months ago
- ALM Octane
- ALM Octane Tips
Knowledge Doc: SHIFT Octane, Incorrect syntax near the keyword 'AND'

Heather Caldwell

Could not get Automated Test Steps. com.microsoft.sqlserver.jdbc.SQLServerException: Incorrect syntax near the keyword 'AND'. Environment SHIFT version - 24.1.2 Silk Central version - 20.6 Octane version - 16.2.100.43 Situation When Migrating…
- 2 months ago
- ALM Octane
- ALM Octane Tips
Knowledge Doc: Widget Table truncates long names

Heather Caldwell

The Table Widget truncates long names after 40 characters and doesn't display the full text. Environment: Octane 16.1.200 Situation: The Table Widget truncates long names after 40 characters and doesn't display the full text. This issue significantly…
- 2 months ago
- ALM Octane
- ALM Octane Tips
Knowledge Doc: Error "Cannot Read Properties of Undefined (Reading 'Name')" When Navigating to the 'Fields' Tab Under Entities

Heather Caldwell

This article addresses an issue where users encounter the error "Cannot read properties of undefined (reading 'name')" when attempting to navigate to the 'Fields' tab under Entities in ALM Octane. Environment ALM Octane 16.1.100 Situation A specific…
- 4 months ago
- ALM Octane
- ALM Octane Tips
Knowledge Doc: Generating list of active users in ALM Octane

Heather Caldwell

Generating a list of active users in ALM Octane for a specific time, such as users who have logged in within the past 3 or 6 months. Environment ALM Octane Situation Generating a list of active users in ALM Octane Read full article
- 4 months ago
- ALM Octane
- ALM Octane Tips
Knowledge Doc: Spring framework vulnerability CVE-2024-22262

Heather Caldwell

About upgrade to higher version of spring framework that is not affected by CVE-2024-22262 Situation A Spring framework security defect report in Octane application servers ( https://spring.io/security/cve-2024-22262 ). Octane 16.2.100 Environment…
- 4 months ago
- ALM Octane
- ALM Octane Tips
Support Tip: How to delete unwanted LDAP servers from Octane

StickyFingaz

When trying to delete unwanted LDAP servers from Octane UI, sometimes it can fail and the servers may remain displayed. In order to fully delete those LDAP servers, you can go to ldap.conf and additional-properties.conf and delete relevant information…
- 7 months ago
- ALM Octane
- ALM Octane Tips
How to create a simple pipeline to run local UFT tests

Nam Nguyen Thanh
- 8 months ago
- ALM Octane
- ALM Octane Tips
Knowledge Doc: Switching from Oracle Java to OpenJDK

Heather Caldwell

In some cases, organizations require using OpenJDK instead of Oracle Java as Oracle Java is not free for enterprise use anymore. If Octane was already installed with Oracle Java, there is a way to switch to OpenJDK. Full article: https://portal.microfocus…
- over 1 year ago
- ALM Octane
- ALM Octane Tips
Knowledge Doc: Date and time format is incorrect in Octane v16.1.100 for German Language

Heather Caldwell

The date and format are incorrectly displayed in ALM Octane 16.1.100 release for the German Language. Full article: https://portal.microfocus.com/s/article/KM000014510
- over 1 year ago
- ALM Octane
- ALM Octane Tips

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ALM Octane Tips

Knowledge Doc: License Expiration Date warning when using Web Admin and Autopass License Server

Knowledge Doc: Couldn’t Activate a Project with the LAB_PROJECT Extension in QC Enterprise

Knowledge Doc: Point ALM to a different database server

Knowledge Doc: Assigning calendar to a team does not work

Knowledge Doc: Octane 24.3 workspace cannot be deleted once default workspace was deleted

Knowledge Doc: What permissions does the CI/CD Integration role has in ALM Octane

Knowledge Doc: The filter for the child tasks, Phase returns an empty value

Knowledge Doc: Unable to see Site Admin role after upgrading to Octane 24.3

Knowledge Doc: SonarQube integration does not push existing vulnerabilities to Octane

Knowledge Doc: Unable to upload Word document in Requirement using Sidebar Plugin

Knowledge Doc: ALM Octane Hazelcast error when trying to start Octane service

Knowledge Doc: Importing Shared Space Customization

Knowledge Doc: Post upgrade jobs ran but the Elasticsearch index maintenance job

Knowledge Doc: Problem on Protocol SMB with Windows Servers

Knowledge Doc: Activity Log is Visible Although Permission is Not Assigned

Knowledge Doc: SHIFT Octane: Fields - A JSONObject text must begin with '{' at 1 [character 2 line 1]

Knowledge Doc: SHIFT Octane, Incorrect syntax near the keyword 'AND'

Knowledge Doc: Widget Table truncates long names

Knowledge Doc: Error "Cannot Read Properties of Undefined (Reading 'Name')" When Navigating to the 'Fields' Tab Under Entities

Knowledge Doc: Generating list of active users in ALM Octane

Knowledge Doc: Spring framework vulnerability CVE-2024-22262

Support Tip: How to delete unwanted LDAP servers from Octane

How to create a simple pipeline to run local UFT tests

Knowledge Doc: Switching from Oracle Java to OpenJDK

Knowledge Doc: Date and time format is incorrect in Octane v16.1.100 for German Language

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