I'm having an issue with my Octane favorites today, I cannot see them for the Backlog and Quality modules
I can see them for all the other modules.. For the backlog module it looks brand new like I never logged into it . Can someone help me
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I'm having an issue with my Octane favorites today, I cannot see them for the Backlog and Quality modules
I can see them for all the other modules.. For the backlog module it looks brand new like I never logged into it . Can someone help me
Hi,
If you go to Backlog and Quality Module, are you able to open Load/Manage Favorites page?, if so, are you able to see your favorites description and details that were created previously? , it is supposed that the unique way to clear this data is using the delete button, or it could be due to a major change in the environment, for example a recent migration.
On the other hand, Are you able to create a new Favorite for those modules or are you receiving a particular error message?, this will allow you to confirm if something is wrong in this functionality.
If this issue is impacting you a support ticket with Microfocus Support needs to be opened so we can investigate it further.
Best regards,
Bernal.
Bernal Salzar
OpenText Customer Support Agent | ALM
Although I am an OpenText employee, I am speaking for myself and not for OpenText.
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