Upgrade IDOL from version 12 to 24

Hi team,

SW: IDOL V12
OS: LENUX

We plan to upgrade IDOL from V12 to V24 for Web Connector and found an error in the attached file.  Upgrade ERROR

One more question: Due to OpenText acquiring MicroFocus, we can not open a case to support it Kindly suggest a URL.  Error My case menu

Regards,

Mannie

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