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Opentext IDOL 24.3: Recommended Software Update

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OpenText is announcing the release of

Product: IDOL 
Version: 24.3
Languages: English, Dutch, French, German,  Spanish 

The following  new key features are available with this version:

  • Teams connector update
    Download meeting videos and associated metadata.
    Customer can collect collaborative video meetings for retrospective analysis and/or content retrieval as part of aviator search.
  • Zoom connector update
  • Webex connector update
  • Google Chat connector update
  • 3rd Party security lockers
    IDOL Ingest can retrieve security keys and passwords from 3rd party SW safes.
    Enterprises can use their standard software for securing and encryption keys or passwords, which will simplify the deployment process, speeding up time to value.
  • Search Abstractor
    Improved document discovery and content extraction in our RAG
    Customers will have better context provided by the RAG to pass on to the GenAI, therefore experiencing a higher likelihood of a correct answer being produced.
  • Improved document discovery and content extraction in our RAG
    Customers will have better context provided by the RAG to pass on to the GenAI, therefore experiencing a higher likelihood of a correct answer being produced.
    Specific document retrieval.
  • OCR improvement
    Improved OCR for better support of scrolling text.
    Customers will experience a higher accuracy of extracted text from video imagery.
  • Speaker ID improvement
    Improved accuracy and speed of Speaker ID
  • Eduction Python EDK
    The Eduction EDK can now be used with Python
    Customers who prefer to program using the popular Python language can now use it to control our Eduction engine, simplifying their integration experience.
  • Eduction for Windows ARM
    Eduction EDK for OEM now supports the Windows ARM platform
    OEM users of Eduction EDK can now deploy on Windows ARM systems
  • IDOL for emails
    IDOL can be deployed as a BOT in the MS Exchange application
    Customers can directly access IDOLs functionality via simple natural language prompts emailed to a BOT email address in MS Exchange.
  • Aviator search media support
    Video conferences are ingested and analysed as part of Aviator search
    Customers use Aviator search to explore video conference.
  • Discover Workflow
    Discover with new features for File workflow and collaboration
    Users can follow an end-to-end workflow for file discovery, analysis and processing and analysis.
  • KeyView idiomatic .NET API
    A modern, idiomatic .NET API for KeyView OEM users.
    KeyView OEM customers who use .NET get simpler and quicker product integration in a familiar environment.

For more information, please check the Release Notes for this version (available from MySupport ).

If you have an active support subscription for these products, please plan for downloading this version from the Software Licenses and Downloads Portal . To access these products in the Software Licenses and Downloads Portal, you will need to sign in with your Micro Focus credentials.

Our goal is to provide you with clear visibility into the support time-line of software products, enabling you to use this information to plan, test, and deploy new product versions. For more information, check our Product Support Lifecycle pages . Please take note of the end of support dates for the latest available version of this product: 

Product version

Current Maintenance ends

IDOL 24.3

Apr 30, 2027

Please note that all IDOL customers with active support subscriptions are eligible to update to IDOL 24.3.

Access article on support portal

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