IT consultancy drives innovation by enhancing its document and knowledge management offerings with OpenText solutions

The challenge was to support corporate customers that need to leverage increasingly large, increasingly complex data and document repositories to accelerate business processes and decisions.

One of SkyMedia’s primary offerings is its Expert Support System 2 (ExS2 ) Software as a Service platform. This web Java EE application, which is deployed on Red Hat JBoss servers, supports litigation management workflow, decision support, document generation and review, and related functionality.

To support these processes, ExS2 must access tax, litigation, and administrative documents across each customer’s document landscape, which typically includes both Internet-based and proprietary databases. Often, the documents are written in either Italian or English; it’s also common for material to be French, Spanish, or Russian. In addition, the document repositories are updated continually with new documents added and existing documents modified on a daily or even hourly basis.

To help these businesses, SkyMedia invests in cutting-edge technology designed to drive value from big data document assets. And today, a cornerstone of that technology is the big data software from OpenText: the IDOL enterprise search and data platform and the OpenText Vertica Analytics Platform.

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