Recommended Software Update

OpenText is announcing the release of

Product: IDOL
Version: 24.1
Languages: English, French, German, Dutch, Spanish 

The following new key features are available with this version:

OpenText IDOL CE 24.1 is an incremental release of the IDOL platform for the first quarter of CY24. There is an increasing need for companies to reach a greater variety of data, which adds to the complexity of their search types. We allow all customers to achieve a suitable response in their Enterprise-wide search across all levels of an organization.

Organizations are looking to democratize the access to Enterprise search into all the corporate knowledge. Conversational access to your Enterprise Data is an increasing desire for companies; in a world where 90% of existing corporate knowledge is in Unstructured data, over 50% of organizations are not tapping into this aspect of their knowledge with any form of discovery. Customers can use this new interface to access IDOL with QA using Natural language questioning to deliver their data securely to all users.

The IDOL 24.1 release includes various functional and performance improvements, new connectors, file format support, and many other additions.

The main improvements in version 24.1 are listed below:

IDOL Ingest

OpenText eDocs Connector

• New connector to allow bi-directional access to the eDOCS repository.

OpenText Content services connector

• New bi-directional connector allowing access to the OpenText Content Service Platform and its repositories.

Education grammar groupings selection UI

• NiFi Eduction module now has pre defined groups for PII components.

Text Analytics

Classification from structured data

• Using the specified fields containing structured information in a document, IDOL will automatically classify it.

LMM Fact checked summary generation.

• LLMs can now be used for summarization of search results as part of the existing passage extraction feature.

Rich Media Analytics

Improved Text detection from video and images

New speaker ID

• New ML model for identifying specific individuals (who have been trained), in audio.

Media server to support Ingest auto scaling.

Multi-step audio processing support

KeyView

Spreadsheet-compatible output from tsv for better integration with Eduction.
C++: simplified reference types and error reporting.
OCR support on macOS/M1 and Linux/AArch64.
Python API adds functionality to align with other APIs.
Various performance improvements in the KeyView engine

• New & updated formats
• Compatibility improvements

Solutions

IDOL Discover

• Discover provides Investigative Analytics and advanced UI for searching and analysing relations between objects.

Deployment & Licensing changes

Kubernates Auto-scaling

• NiFi nodes can be add to a cluster though auto-scaling
• The Media Server templates also support certain auto-scaling features

From version 23.2, we have introduced an additional License feature – a “version.key”

• the file is available in the SLD portal for customers with active support contract and is required for all IDOL installations running 23.2.

New version.key is issued with every IDOL release and needs to be applied to the environment.

For more information, please check the Release Notes for this version (available from MySupport).

If you have an active support subscription for these products, please plan for downloading this version from the Software Licenses and Downloads Portal. To access these products in the Software Licenses and Downloads Portal, you will need to sign in with your Micro Focus credentials.

Our goal is to provide you with clear visibility into the support time-line of software products, enabling you to use this information to plan, test, and deploy new product versions. For more information, check our Product Support Lifecycle pages. Please take note of the end of support dates for the latest available version of this product:

Please note that all IDOL customers with active support subscriptions are eligible to update to IDOL 24.1.

You are receiving this communication because you are listed as your company’s contact for a subscription that includes the product this communication is about. Should you no longer be your company’s contact for a subscription, please let your OpenText Representative or OpenText Business Partner know to request systems to be updated by providing a new contact name/email address as applicable.
 
If you are unsure of your Renewals Sales contact or Customer Subscription name, you can use chat functionality as well as inbound telephone numbers in the Support portal.