OpenText Knowledge Discovery (IDOL) CE 24.3 is a significant release for the third quarter of CY24. There is an increasing need for companies to reach a greater variety of data, which adds to the complexity of their search types. We allow all customers to achieve a suitable response in their Enterprise-wide search across all levels of an organization.

Now part of Content Services the combination of best of breed products will help organizations who are looking to access all their corporate knowledge through Enterprise search. Bringing additional abilities to derive deeper insights, reach actionable conclusions quicker.  A new level of Investigative analytics, across content, teams, and projects. With extra features to report and export securely, having document level security with data delivery tracked end to end.

The Knowledge Discovery (IDOL) 24.3 release includes various functional and performance improvements, new connectors, file format support, and many other additions.

The main improvements in version 24.3 are listed below::

Ingest

Microsoft teams, Zoom, Cisco Webex Connector, Google Chat Connectors

• New connectors to allow customer to collect collaborative video meetings for retrospective analysis and/or content retrieval as part of aviator search.

Text Analytics

Search Abstractor

• Customers will have better context provided by the RAG to pass on to the GenAI, therefore experiencing a higher likelihood of a correct answer being produced.

Specific Document retrieval.

• Customer can ask the system to find a return a specific document that matches their unique specification.

Rich Media Analytics

OCR Improvement

• Improved OCR for better support of scrolling text
  • Customers will experience a higher accuracy of extracted text from video imagery.

Speaker ID Improvement

• Customers will experience a higher accuracy of Speaker ID from video or audio files.

KeyView

Added Audio and Video to the Export SDK

Added 30 new formats to File detection.

Metadata API Improved to limit duplicated data.

New .NET API

Added support for Python 3.12

Solutions

Knowledge Discovery UI

• Provides Investigative Analytics and advanced UI for searching and analyzing relations between objects. With Project and Team collaboration and full oversight on the analytics process.

Knowledge Discovery for Exchange

• Knowledge Discovery can be added as a BOT in MS Exchange allowing customers to directly access the functionality via simple natural language prompts emailed to a BOT email address in MS Exchange.

Deployment & Licensing changes

All components are now published to the Public Docker Hub repository to allow easier installation, maintenance, and upgrade.

Education Python EDK

• Customers who prefer to program using the popular Python language can now use it to control our Eduction engine, simplifying their integration experience.

Education for Windows ARM

• OEM users of Eduction EDK can now deploy on Windows ARM systems.

From version 23.2, we are introducing an additional License feature – a “version.key”

• the file is available in the SLD portal for customers with active support contract and is required for all IDOL installations running 23.2.
• New key will be issued with every future IDOL release.

More Information  

Learn more about what Unstructured Data Analytics can do for you.

Join OpenText on LinkedIn and follow @OpenText on X.

We’d love to hear your thoughts on this blog. Comment below.

The OpenText Content Services team