Environment
ArcSight Enterprise Security Manager (ESM) version 7.*
Situation
When upgrading ESM the following message is presented:
A previous installation was detected but is not upgradable:
While checking eligibility for upgrade, the following error was found:
Please ensure all files under /opt/arcsight are owned by user arcsight.
9 files were found not owned by arcsight. See the list in
/opt/arcsight/upgradelogs/nonArcSightFiles.txt
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