• Manager receipt time is one hour less than the time in our time zone

    Hello. It turned out to be a problem specifically for the Linux system, that the manager receipt time is one hour less than the current time. (By Linux I mean ArcSight console installed on Ubuntu). If the console is on Windows, then there is no such…
  • Manager Receipt Time field has wrong time

    Hello Need your help In ArcSight ESM, the time is incorrectly displayed in the Manager Receipt Time field (one hour behind). This problem is global and is present on all connectors (the time is correct on the connectors). I am interested in your…
  • Endtime is not capturing correctly!!

    Hi All, We are having ATM Transactions report to find no of transactions happened in 24 hrs and when we run it using the source user name we are not getting TIME ZONE (AST) in Endtime and Manager Receipt Time. In above report next to the time it should…
  • Correct Manager receipt time vs. Start Time

    Received an email alert that have a different Manager Receipt date and time vs. Start/End Time. These two should be consistent. I was told that the daemon maybe queued or blocked. How do I correct this and where do I go to check check?