I am encountering an issue with ArcSight 3.2.0 where scheduled playbooks are not executing as expected. Despite configuring them correctly, it seems they are not triggering at their scheduled times.
Could you please assist me with troubleshooting this issue? It is crucial for our operations that these playbooks run as scheduled.
Further more, when i tested this following Playbooks (with Frequency every minute):
atar.addCaseComment("Scheduled Playbook")
returns this following error: [ERROR] ScriptExecutionService Script exception: javax.script.ScriptException: java.lang.NullPointerException: java.lang.NullPointerException in <script> at line number 1.
And in all open cases, no comments are added after one minute