Environment
Self Service Password Reset 4.x
Situation
SSPR welcome email after user activation not sent when token send method is set to SMS This only happens when you configure user activation and set the token send to SMS
Cause
This issue…
Summary The user encounters an error stating that their security question response is too commonly used while attempting to set up a security question for a forgotten password.
Products Self Service Password Reset (SSPR) Environment Self-Service Password…
Self Service Password Reset provides significant cost savings with 75% reduction in passwordrelated helpdesk queries, and brings autonomy and flexibility to 50,000+ users.
At a Glance
Industry Government
Location France
Challenge Introduce password…
Summary Forwarding auditing events of SSPR to syslog server or SIEM
Products Self Service Password Reset (SSPR) Environment Self Service Password Reset (SSPR) 4.5, 4.6 Situation Forwarding SSPR auditing events to syslog server or SIEM. Resolution SSPR…
Summary Learn how to change the IP Address on the SSPR Appliance
Products Self Service Password Reset (SSPR)
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Support Article Reference Number (URL Name) KM000005278