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Error 5016 Error_Cant_Match_User

hi

I got this error

Error 5016 Error_Cant_Match_User (an ldap user for username value 'test' was not found)

I followed this doc but didn't work with me

https://support.microfocus.com/kb/doc.php?id=7016547

the default was

(&(objectClass=person)(cn=%USERNAME%))

also this service already connected to the LDAP

Labels:

Self Service Password Reset
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  • 0  

    Hi

    What version of SSPR have you install? Is you LDAP server AD ? Is Advanced Auth integrated with SSPR ?

    It might be best to open a Service Request with support on this issue

Reply
  • 0  

    Hi

    What version of SSPR have you install? Is you LDAP server AD ? Is Advanced Auth integrated with SSPR ?

    It might be best to open a Service Request with support on this issue

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