Where has the SSPR product forum gone to?

Dear Community,

Maybe it's just me, but I can't seem to find the "SSPR/Self Service Password Reset" forum at the moment. When I select it from the product list, it takes me to the NAM/Access Manager forum.

Am I missing something here?

Best regards,
Philipp

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Identity Manager
  • Suggested Answer

    0  

    Hi  - Looks like in the clean up of the Cybersecurity community and the product name changes, a singular community for SSPR/Self Service Password Reset no longer exists. However, it has been combined with the Access Manager community. You can find all the discussions and materials from the former community under the label "Self Service Password Reset". Same with the Idea Exchange and Tips/News/Events areas. 

    Heather Caldwell
    OpenText Community Manager
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  • 0   in reply to   

    I'd argue that this grouping is counter intuitive for many customers who make use of Self Service Password Reset but do not actually use Access Manager product at all.


    SSPR is for example bundled with Identity Manager where it is used by the Identity Applications portion of the product suite.

    Do hope that this decision is reversed.

  • 0   in reply to   

    Hey  , thank you for the feedback. I checked with  about the history of the decision and it sounds like the decision was made with the product team to make this change. I will let Caroline add more detail when she is back from travel. 

    Heather Caldwell
    OpenText Community Manager
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  • 0   in reply to   

    Hello Alex, we understand your concerns about the move of SSPR. Given the limited community activity and the lack of further investment, the decision was made to integrate it into Access Manager. While we know this transition may not be ideal for everyone, we encourage you to explore SSPR label in AM group and SSPR label in Wiki as an alternative. Nothing is lost and by using the label, one still finds the corresponding posts.

    If this is also important for Identity Manager, we could add a notification on the site with a link to the SSPR content, making it easier to find it.

    Would that work?

    OpenText Community Manager
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