• [WARNING] 2024-08-29 11:51:46.218 [com.netiq.persist.json.JsonDataLoader] [IG-SERVER] 1 items from file ar3.6.2-data/deleteAuthRoleMappings.json were not deleted

    Hello Everyone, I am having some trouble with a 3.7.0 service that is not correctly starting up. When I try to log in with igadmin it throws Checking the logs the only concerning warning I can find is this one when deploying the API war: [WARNING…
  • IG 3.7.3 to 4.2 upgrade - tomcat does not start

    Hi, I am doing an IG upgrade from 3.7.3 to 4.2. Before I do it at our customers, I do the upgrade in my home lab first. The documentation says IG4.2 needs the following components: Azul JDK 11.0.21 or later respective patched versions of 11.0.xx Apache…
  • Error during IGA Installation

    Hello, community. I'm having below error after a IGA installation. [INFO] 2023-01-27 15:52:19.543 [org.apache.catalina.core.AprLifecycleListener] The Apache Tomcat Native library which allows using OpenSSL was not found on the java.library.path: …
  • Error during IGA Start - OpenSSL was not found on the java.library.path:

    Hello, community! I've installed the IGA 3.7.3 in a RedHat 8.7 server. The installation log does not show any error. But once I try to start the identity_tomcat, I can see that there is an error on catalina. " [INFO] 2023-01-27 15:52:19.543 [org.apache…
  • IG 3.0.0 & 3.5.1 - Error calling URL status code -1

    Hello everyone. One of our customers in Colombia is receiving this error mesaages on its IG 3.0.0 console in almost every menu option of the web interface. However the functionality of the service is not affected (the customer can check users and accounts…