Popular Tags

  • Error trying to contact with authentication service

    Hello Everyone, I am having some trouble with a 3.7.0 service that is not correctly starting up. When I try to log in with igadmin it throws OSP integration is configured locally in the same machine as IG. The OSP is integrated with Active Directory…

  • [WARNING] 2024-08-29 11:51:46.218 [com.netiq.persist.json.JsonDataLoader] [IG-SERVER] 1 items from file ar3.6.2-data/deleteAuthRoleMappings.json were not deleted

    Hello Everyone, I am having some trouble with a 3.7.0 service that is not correctly starting up. When I try to log in with igadmin it throws Checking the logs the only concerning warning I can find is this one when deploying the API war: [WARNING…

  • Fulfilment error Certification completion

    I am trying to revoke AD entitlements from review and trying to get this automatically fulfilled via Identity Manager. Please note, I have configured AD Driver at My IDM side and using Business Role policy i was able to successfully assign the entitlements…

  • "No serializer found" error when revoke role in fullfillment action

    Hi all In an environment with Identity Governance server version 3.6.1.1-SNAPSHOT was built on Wed November 4 2020 10:52 AM from revision 95e8282b32 IdM 4.8.3 When I run a review from I get the following error: [SEVERE] 2021-08-02 15:09…

  • Error during logon after migration 3.0.0 to 3.5.1

    Hello everyone. I am facing an issue with a customer who recently finished an Identity Governance migration from 3.0.0 to 3.5.1. The migration process was executed on the same machines where IG 3.0.0 was deployed, but the whole process completed succesfully…

  • Collect of identitites end with java.lang.NullPointerException

    Hello everyone When I run a collection of Identities I have no problems, but in the collection of applications, the process ends with an error. The error in the status is: Collection Error Details Failed in collecting data from DaaS -Error Response…

  • IG 3.0.0 & 3.5.1 - Error calling URL status code -1

    Hello everyone. One of our customers in Colombia is receiving this error mesaages on its IG 3.0.0 console in almost every menu option of the web interface. However the functionality of the service is not affected (the customer can check users and accounts…

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