IG 4.3.1, user igadmin cannot login,

hi all

i new in this product, and we planning had PoC for this to customer

everything follow base on doc, using helper to setup, and set as basic as possible even using http

but somehow user igadmin what did set in OSP, cannot login to inisiate, since this new product and i don't have the license to raise ticket, because i request from sales tool to demo

no significant error told what issue what i facing, already 1 week had no progress 

i attach also the logs

log 10122024.zip

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  • 0  

    Pretty sure the issue is in the first page or so of the osp.log you included.

             10) Information:
                   AuthenticationService[OSP Configuration (id=auth)]/FileDataSource[CSV File Data Source (id=firstFile)]
                   No filename specified; assuming path specifies both path and filename.
             11) Information:
                   AuthenticationService[OSP Configuration (id=auth)]/JDBCIDataSource[File User Instance Datasource (id=ds-file-instance-data)]
                   No JNDI environment context name; JNDI datasource name specifies both context and name.
    
    Preamble: [OIDP idm]
    Priority Level: WARNING
    Java: internal.osp.oidp.service.source.AuthPluginManager.autoConfigure() [338] thread=main
    Time: 2024-12-10T09:02:53.444+0700
    Log Data: Unable to auto configure authentication plugins for 'Authentication Source for File Users' Instance Data(id=as-file-instance-data)' because no suitable authentication plugins were found.

    igadmin (no ,/ by the way, just igadmin) has its password stored in a file.  Which seems to not be properly configured.  I am not sure what the lines in the config file are supposed to say to specify the file properly.  I would try confiigupdate.sh and see if there is anywhere that specifies that. 

Reply
  • 0  

    Pretty sure the issue is in the first page or so of the osp.log you included.

             10) Information:
                   AuthenticationService[OSP Configuration (id=auth)]/FileDataSource[CSV File Data Source (id=firstFile)]
                   No filename specified; assuming path specifies both path and filename.
             11) Information:
                   AuthenticationService[OSP Configuration (id=auth)]/JDBCIDataSource[File User Instance Datasource (id=ds-file-instance-data)]
                   No JNDI environment context name; JNDI datasource name specifies both context and name.
    
    Preamble: [OIDP idm]
    Priority Level: WARNING
    Java: internal.osp.oidp.service.source.AuthPluginManager.autoConfigure() [338] thread=main
    Time: 2024-12-10T09:02:53.444+0700
    Log Data: Unable to auto configure authentication plugins for 'Authentication Source for File Users' Instance Data(id=as-file-instance-data)' because no suitable authentication plugins were found.

    igadmin (no ,/ by the way, just igadmin) has its password stored in a file.  Which seems to not be properly configured.  I am not sure what the lines in the config file are supposed to say to specify the file properly.  I would try confiigupdate.sh and see if there is anywhere that specifies that. 

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