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Unable to initialize JClient:

dschaldenovell
 

Good day, 

Customer is trying to install iManager 3.2.6 on a SLES12-SP5 server, they had iManager 2.7.7 on the server previously, and we thought that we had cleared everything off the server before installing of the iManager 3.2.6 but there appears to be a an issue still as we are seeing the following error when attempting to log into iManager 

Unable to initialize JClient: java.lang.UnsatisfiedLinkError: /var/opt/novell/iManager/nps/WEB-INF/bin/linux/libJClient.so.1.0.0: /opt/netiq/common/openssl/lib64/libssl.so.1.0.0-mf: version `OPENSSL_1.0.0' not found (required by /usr/lib64/libldap_r-2.4.so.2)

We're also going to be try to move them towards Identity Console 1.7.1 but they were going to be transitioning over to IDC slowly. 

Thank you, 

-DS

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  • 0   in reply to   

    Good day, 

    According to what one of our engineers found was the following:

    Fwiw: the release notes for iManager 3.2* does not list SLES12 as a supported OS. Minimum SLES version listed is SLES15 SP1; minimum RHEL version is RHEL8

    So the customer is going to rebuild the server as a SLES15-SP1 server for the time being, and move to SLES15-SPx once they have another project finished that takes precedence. 

    Much appreciate your response, and time in this matter. Will update this issue if there are any other developments, but again for now they are going to be moving/rebuilding to SLES15-SP1.

    Thank you, 

    -DS

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