Environment
Sentinel 8.6.1.0
Situation
The Sentinel service is operational, but the Sentinel dashboard fails to load. The following error is observed in the Sentinel log server:
Error DBConnectException(General): Unable to parse URL jdbc:postgresql://localhost:/SIEM?ssloff=true - SQLState : 99999 - ErrorCode : 0 Root cause: Unable to parse URL jdbc:postgresql://localhost:/SIEM?ssloff=true (org.postgresql.util.PSQLException) esecurity.base.exceptions.DBConnectException: Unable to parse URL jdbc:postgresql://localhost:/SIEM?ssloff=true - SQLState : 99999 - ErrorCode : 0
Cause
The error suggests an issue with the JDBC URL format. In the above error, it is caused by a missing port number. For example, jdbc:postgresql://localhost:5432/SIEM?ssloff=true (assuming the default port 5432).