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Configuring SSO in Sentinel by using other SAML 2.0 IDP Software

evanela

Hello,

anyone configured SSO in Sentinel by using other SAML 2.0 IDP Software?
As per sentinel (8.5) doc is given to get the metadata for Sentinel but I am unable to get metadata from the below URL (got the error below).

To retrieve the SAML metadata from Sentinel, go to the following URL:

Sentinel_IP:Port/.../spmetadata

Where Sentinel_IP is the IP address of the Sentinel server and Port is the port Sentinel uses (typically 8443).

I get the error:

"Unable to complete request at this time.
The "Sentinel" application (or tenant) configuration (identifier: "siem") is not running.
Please contact your system administrator."
Any idea what is missing or wrong configured?

Many Thanks in advance!

Best regards,

Evanela

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  • Verified Answer

    +1   in reply to 

    This has to be done as well:
    1. Check whether all the prerequisites mentioned in the 'Prerequisites for MFA, Kerberos, and OAuth' chapter are completed.
    www.microfocus.com/.../t42ki2wqqjcc.html
    2. Check whether all Sentinel users have a valid email id and user DN same as that in LDAP, as mentioned in the chapter 'Post-requisites after switching over to Strong or Multi Factor Authentication'.
    3. An Identity Provider which supports SAML 2.0 integration, installed.
    If you've done all, open an case with Technical Support for further assistance. Thanks.

Children
  • 0 in reply to   

    Thanks for your input. I completed the whole config as provided above. Now I get "Authentication was successful but access to the application is unavailable". I will open and SR. 

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