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Knowledge Document: Can not change Admin password via Port 9443 on SSPR Appliance

Caroline Oest OpenText Employee

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1 month ago

Environment:

SSPR 4.7.0.2

SSPR 4.8

Symptoms:

Can not change Admin password via Port 9443 on SSPR Appliance

Unable to change administrative passwords in the Common Appliance Framework (CAF)

When clicking on "Administrative passwords" web browser immediately posts an error:

HTTP ERROR 500 javax.servlet.ServletException: org.springframework.web.util.NestedServletException: Request processing failed;

See full knowledge document on support portal

Tags:

self service password reset

sspr appliance

Port 9443

Labels:

Support Tips/Knowledge Docs

Self Service Password Reset

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