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Knowledge Document: Unable to start eDirectory after upgrading RHEL from 7.9 to 8.10

Caroline Oest
 
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The following error occurs while trying to start eDirectory: Failed to connect to bus: No such file or directory

Environment

Identity Manager 4.8.6 for Linux
Identity Manager 4.8.7 for Linux
Identity Manager 4.9 for Linux
eDirectory 9.2.6  for Linux
eDirectory 9.2.7  for Linux
eDirectory 9.2.8  for Linux
eDirectory 9.2.9  for Linux
Red Hat Enterprise Linux (RHEL) 8.10

Situation

A non-root user is running eDirectory with a root installation.

ndsmanage startall
Server instances management utility for NetIQ eDirectory 9.2.6 v40207.00
Instance at /etc/opt/novell/eDirectory/conf/nds.conf.....
Starting NetIQ eDirectory server...
Failed to connect to bus: No such file or directory

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