Hi Team,

Role request workflow failed to call approval workflow after migration the IDM.

Below is the error in the roles and resource driver. could you suggest how to trouble shoot.

<nds dtdversion="4.0"> <source> <product instance="Role and Resource Service Driver 47" version="4.8.7.0">NetIQ Role Service Driver</product> <contact>NetIQ Corporation</contact> </source> <input> <status event-id="12345#20241126005022#1#1:893076b0-e561-4654-b0cf-b076308961e5" level="error">Thread ID:567 Unable to start Approval Workflow Workflow DN: cn=roleApproval-VCCCDSBAM,cn=RequestDefs,cn=AppConfig,cn=UA,cn=DriverSet,ou=System,o=VCC Reason: java.lang.RuntimeException: java.net.SocketException: Connection reset</status> <status event-id="gotsvl11193#20241126005022#1#1:893076b0-e561-4654-b0cf-b076308961e5" level="success">Thread ID:567 Transitioned request status from 12 to 13 DN: O=VCC\OU=System\CN=DriverSet\CN=UserApp45\CN=AppConfig\CN=RoleConfig\CN=Requests\CN=20241121190438-76f116ffa8914fd2b05f5c0d582a842a-0</status> <status event-id="12345#20241126005022#1#1:893076b0-e561-4654-b0cf-b076308961e5" level="error">Thread ID:567 Failed to send nrf status update for request DN: O=VCC\OU=System\CN=DriverSet\CN=UserApp45\CN=AppConfig\CN=RoleConfig\CN=Requests\CN=20241121190438-76f116ffa8914fd2b05f5c0d582a842a-0 to workflow process: WF:a81a3aac3e5e4daf8abe759e0731a6d6 Reason: java.lang.RuntimeException: java.net.SocketException: Connection reset</status> </input> </nds> [11/26/24 02:41:14.185]:Role and Resource Service Driver 47 ST:: Thread ID:562 Successfully Fetched the disjoint key value. Request DN: O=VCC\OU=System\CN=DriverSet\CN=UserApp45\CN=AppConfig\CN=RoleConfig\CN=Requests\CN=20241121145035-3797ae21000a4a5cb0a9ff918b3b1e28-0 Disjoint Key: Unknown [11/26/24 02:41:14.186]:Role and Resource Service Driver 47 :No input transformation policies. [11/26/24 02:41:14.186]:Role and Resource Service Driver 47 :No schema mapping policies. [11/26/24 02:41:14.186]:Role and Resource Service Driver 47 :Resolving association references. [11/26/24 02:41:14.186]:Role and Resource Service Driver 47 ST:: Thread ID:562 Submitted task to worker threads. Request DN: O=VCC\OU=System\CN=DriverSet\CN=UserApp45\CN=AppConfig\CN=RoleConfig\CN=Requests\CN=20241121145035-3797ae21000a4a5cb0a9ff918b3b1e28-0

Kindly let us know if you need more information.

Thanks

Naveen