Userapp dint send an email for approval task.

2024-11-20T14:38:24Z, INFO , wordlist.SharedHistoryManager, wordDB reduction operation, status OPEN
14:38:24.815 [NOTIFICATION THREAD] ERROR com.novell.soa.notification.impl.NotificationThread - [WORKFLOW] Error sending email.
com.novell.soa.notification.impl.NotificationException: Error sending email.
at com.novell.soa.notification.impl.MailEngine.send(MailEngine.java:353) ~[classes/:1.7.0]
at com.novell.soa.notification.impl.NotificationThread.run(NotificationThread.java:96) ~[classes/:1.7.0]
Caused by: com.novell.soa.notification.impl.NotificationException: Problem retrieving email or preferred locale attribute for addressee [cn=ssss,ou=internal,ou=identities,o=data]
at com.novell.soa.notification.impl.vdx.VirtualDataConfigLoader.retrieveEmailAddresses(VirtualDataConfigLoader.java:185) ~[classes/:1.7.0]
at com.novell.soa.notification.impl.SimpleEmailMessageCreator.getEmailAddressFromDNList(SimpleEmailMessageCreator.java:455) ~[classes/:1.7.0]
at com.novell.soa.notification.impl.SimpleEmailMessageCreator.getEmailAddress(SimpleEmailMessageCreator.java:366) ~[classes/:1.7.0]
at com.novell.soa.notification.impl.SimpleEmailMessageCreator.createMessage(SimpleEmailMessageCreator.java:171) ~[classes/:1.7.0]
at com.novell.soa.notification.impl.MailEngine.send(MailEngine.java:342) ~[classes/:1.7.0]
... 1 more
Caused by: java.lang.NullPointerException
at com.novell.soa.notification.impl.vdx.VirtualDataConfigLoader.retrieveEmailAddresses(VirtualDataConfigLoader.java:181) ~[classes/:1.7.0]
at com.novell.soa.notification.impl.SimpleEmailMessageCreator.getEmailAddressFromDNList(SimpleEmailMessageCreator.java:455) ~[classes/:1.7.0]
at com.novell.soa.notification.impl.SimpleEmailMessageCreator.getEmailAddress(SimpleEmailMessageCreator.java:366) ~[classes/:1.7.0]
at com.novell.soa.notification.impl.SimpleEmailMessageCreator.createMessage(SimpleEmailMessageCreator.java:171) ~[classes/:1.7.0]
at com.novell.soa.notification.impl.MailEngine.send(MailEngine.java:342) ~[classes/:1.7.0]
... 1 more