We are trying to use FormBuilder in designer but the components doesn´t seems to load correctly (see attached image). Looks like some stylesheets are missing.
There is no problem to load a form in IDMdash.
Any ideas what could cause this?
Cybersecurity
DevOps Cloud
IT Operations Cloud
We are trying to use FormBuilder in designer but the components doesn´t seems to load correctly (see attached image). Looks like some stylesheets are missing.
There is no problem to load a form in IDMdash.
Any ideas what could cause this?
Hi Tobias,
we need some more info here, e.g. OS/version, exact designer version (you should try to use the most recent one for you current IDM release)...
From the window bar in your screen, it looks like you are using Linux. Is that correct? Do you see any error messages in Designer or warnings? Did you try to enable tracing in Designer for debugging?
Best regards.
Philipp
Designer is installed on Linux RHEL 8.7
Version of designer is 4.8.7.0100
I dont´t get any warnings or errors in the log file,
I will try to enable tracing in designer to see if that would give me some more info
Br,
Tobias
Philipp, where in Designer do you log Form debugging? I would think it is in the Form builder Electron app...
I couldn´t find any info in the logs in designer related to Forms. Any idea where the Electron app is being installed, couldn't find anything about it in the documentation?
Hi Tobias,
true, there does not seem be any info available via "classic" designer tracing options under preferences (my bad). But, I do see error messages in the error log view when I open a form, e.g.:
Anything in there in your case?
Best regards,
Philipp
Thanks, but unfortunately my error log is empty, or it doesn´t generate any posts when I am trying to open FormBuilder
Br,
Tobias
Ok, in that case, since Forms app is just a web browser with a single page app, (Which is all Electron does, wrap a web page, really) hit F12 for Developer options and see if you get any HTML/HTTP errors there when trying to render the form.
Thanks, unfortunately nothing happends when I press F12 don´t get any Developer view.
Thats what it looks like if you have a working instance on linux with debug mode for form builder enabled:
It is referencing this electron context directory (in a 4.9 designer). Maybe have a look at it...
.../designer/plugins/com.mf.linux.gtk.formbuilder_x.xxx/lib/resources/
If I look in to that folder I have two files, don´t know if something in there is missing..