What update did you apply?  Between 4.8.6 and 4.8.7 they switch JVMs from Java 8 to Java 11.  But they recompiled the driver shims in Java 8 compat mode, from Java 11.  In ID< 4.9 they recompiled and fixed the driver JARs to work native in Java 11.

So what update did you do? Likely it broke SSL libraries as it is not found... 

Try a REST shim that matches your engine level.  Worst case you can get it working on a Remote Loader, where you use say a 4.8.6 with Java 8 on the RL. 

Patch update is on SLES Linux os related nothing changed with respective to IDM. At present server has 4.8.7 IDM where rest drivers are running. Where can we find SSL Libraries?

Its been a month ago we have upgraded to 4.8.7 and all rest drivers were working. Post SLES patch upgrade we are facing the issues.

NAME="SLES"
VERSION="15-SP5"
VERSION_ID="15.5"
PRETTY_NAME="SUSE Linux Enterprise Server 15 SP5"
ID="sles"
ID_LIKE="suse"
ANSI_COLOR="0;32"
CPE_NAME="cpe:/o:suse:sles:15:sp5"

Hi,

is there a solution out there?

I got the same problem after updating IDM AE from 4.8.4 to 4.8.7.
Role and Resource Driver and REST Drivers are not starting anymore.

We only did IDM updates, no SLES updates before or after.

[09/05/24 15:11:53.835]:Role and Resource driver ST:
DirXML Log Event -------------------
Driver: \RR-DEV-ZWEI\system\driverset1\Role and Resource driver
Status: Error
Message: Code(-9010) An exception occurred: java.lang.NoClassDefFoundError: Could not initialize class org.apache.http.conn.ssl.SSLConnectionSocketFactory
at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.getDefaultRegistry(PoolingHttpClientConnectionManager.java:116)
at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.<init>(PoolingHttpClientConnectionManager.java:123)
at com.novell.soa.ws.impl.transport.http.Http.<init>(Http.java:93)

More below in driver trace i also see such an error:

09/05/24 15:11:46.717]:Role and Resource driver ST:
DirXML Log Event -------------------
Driver: \RR-DEV-ZWEI\system\driverset1\Role and Resource driver
Status: Error
Message: Code(-9010) An exception occurred: java.lang.NoSuchMethodError: 'boolean org.apache.logging.log4j.spi.LoggerContextFactory.isClassLoaderDependent()'
at org.apache.logging.slf4j.Log4jLoggerFactory.getContext(Log4jLoggerFactory.java:55)
at org.apache.logging.log4j.spi.AbstractLoggerAdapter.getLogger(AbstractLoggerAdapter.java:46)
at org.apache.logging.slf4j.Log4jLoggerFactory.getLogger(Log4jLoggerFactory.java:33)
at org.slf4j.LoggerFactory.getLogger(LoggerFactory.java:391)
at org.apache.commons.logging.impl.SLF4JLogFactory.getInstance(SLF4JLogFactory.java:155)
at org.apache.commons.logging.impl.SLF4JLogFactory.getInstance(SLF4JLogFactory.java:132)
at org.apache.commons.logging.LogFactory.getLog(LogFactory.java:273)

I opened support ticket at opentext, waiting for an answer, solution, hint, ....

regards,

Lutz

Check your engine classpath /opt/novell/eDirectory/lib/dirxml/classes/ for duplicate artifacts with different versions numbers and remove all those that didn't come with IDM 4.8.7.

This command might help:

Hi Norbert,

I checked for dublicates in classes directory. couldn't find something.

Newest version of rrsd driver is installed:

rpm -qa | grep rrsd
netiq-DXMLrrsd-4.8.7-0.noarch

I also checked, which jars are using the class: org.apache.http.conn.ssl.SSLConnectionSocketFactory:

Following command gives me the output:

for x in *http*.jar; do echo $x; unzip -l $x | grep -i SSLConnectionSocketFactory; done;

google-http-client-gson.jar
google-http-client-jackson2.jar
google-http-client.jar
httpclient-4.5.14.jar
         13799 2022-11-30 19:40 org/apache/http/conn/ssl/SSLConnectionSocketFactory.class
httpcore-4.4.16.jar
httpmime-4.5.13.jar

Regards,

Lutz

Hmm, do you have any custom jars in /classes that didn't come with IDM or remove/replace any of the OOTB jars?

Hi Norbert,

only one OT Consulting jar and 2 custom jars. i removed all of them. 

just for testing purpose i upgraded to 4.9 and now it's working again. Hmm. Thats not really an solution for me.