• Font:"OT-Report-Font-Set" is not aviable to the JVM

    Hi, I’m using Reporting for Identity Governance, I upgraded to 4.3.1 there are no problems with this process. When I run a Report, the message says Error Font:"OT-Report-Font-Set" is not available to the JVM. I see this error but the font Arial can…
  • IG 4.3.1 interface customization issues

    IG 4.3.1 running on SLES 15.5 How do you customize the UI elements ? there is a page on it here: https://www.microfocus.com/documentation/identity-governance/4.3/install-guide/t4n33e0b9dtb.html However, the important step is written like this: …
  • IDG Database and Reporting

    Hello, I'm trying to build customized reports for IG Reporting, but I'm getting lost between the numerus tables of the multiple databases created by the IG installation. Is there any documentation about the contents of the databases and how to use them…
  • IG 4.3.1 Stuck at Login Page without any error message

    Hi, I'm in the midst of setting up my IG 4.3.1 with a OSP in another server. When i try using bootstrap igadmin to do login, the login page seems redirecting itself back to the same page without letting me through. Any idea what is wrong with it? The…
  • IG 4.3.1, user igadmin cannot login,

    hi all i new in this product, and we planning had PoC for this to customer everything follow base on doc, using helper to setup, and set as basic as possible even using http but somehow user igadmin what did set in OSP, cannot login to inisiate…
  • Knowledge Document: Identity Governance fails to start with the "Unable to decrypt data with any of the 1key(s)" error

    After Identity Governance installation or update, it fails to start with the following error: "Unable to decrypt data with any of the 1key(s)" Environment Identity Governance 4.2.0 Identity Governance CE 24.3 (4.3.1) Situation …
  • IG 4.2 cluster mode(2 nodes) Custom CSS not getting applied on both the nodes (Branding)

    Hi, We have a cluster installation with primary and secondary node of Identity Governance 4.2 running on tomcat server in Linux (RHEL 8). As per the documentation for IG 4.2 ( www.microfocus.com/.../t4hw8eihfdcz.html) , for customization of header and…
  • Inconsistency during Access Review

    We are using Identity Governance with a collector called "Acessos do IDM" which gathers permissions directly from IDM. However, we are facing an inconsistency in the behavior of permissions related to user profiles. In the permissions menu, we observe…
  • Error trying to contact with authentication service

    Hello Everyone, I am having some trouble with a 3.7.0 service that is not correctly starting up. When I try to log in with igadmin it throws OSP integration is configured locally in the same machine as IG. The OSP is integrated with Active Directory…
  • Identity Governance Login Issue with http port 8080, LDAP user

    Hi, Im facing issue after set up IG with OSP together installed in 1 server using port 8080. Initially it able to work, but randomly sometimes it suddenly unable to login anymore with LDAP users (tested 2 builds with both with edir and AD users). It seems…
  • IG Approvals with CORS error

    Hi all. I'm running IG 4.3.1 and IDM 4.9.0. Single sign on is working fine for IG and IDM, WF console also working fine in IG. All provisioningn configuration is done and also working fine. accessreview.utopia.lab is IG and identitymanagement.utopia…
  • Data policy to act when an assigned permission is coming to an end,

    Hi, We would like to have a data policy that notifies the enduser that their assigned permission are soon to be ended (7 days prior to enddate). I started with a policy as below and although I now for sure that I have assigned permissions with an…
  • Install IGA on SELinux enabled server

    Hi everybody, I am wondering if anybody could provide some hints on how to install IDG 4.3.1 on an SELinux enabled RHEL 8 server? Sorry, if I missed something in the documentation, but I am quite sure there is nothing in the IGA 4.x documentation…
  • Archive Rotation

    Hello, we are currently planning for archive rotation for IG 4.2. Does anyone have experience with that? We are using Oracle 19c. I have not found anything on the forum and little useful information in the documentation. The first fail I had…
  • integrating igm with am as authentication provider

    hi all kindly need advice since i had assessment with igm so basically i try to used AM as auth provider i read in manual it can user OSP and AM, and the scenario what we want to test was with AM first question :once the installation complete…
  • failed to connect postgresql while installation igm

    hi all need some advice, i had assessment to this product, i follow the installation for igm. prepared the prerequisites also, like Zulu OpenJDK and Apache Tomcat application server. but when step test connect of postgres it was failed, any…
  • [WARNING] 2024-08-29 11:51:46.218 [com.netiq.persist.json.JsonDataLoader] [IG-SERVER] 1 items from file ar3.6.2-data/deleteAuthRoleMappings.json were not deleted

    Hello Everyone, I am having some trouble with a 3.7.0 service that is not correctly starting up. When I try to log in with igadmin it throws Checking the logs the only concerning warning I can find is this one when deploying the API war: [WARNING…
  • Identity Manager automated fulfillment - always goes to manual fulfiller

    Identity Manager AE Permission Collector is configured as application source to collect idm roles as permissions in IG catalog. Permissions are requested using Access Request or via Business Role. For fulfillment Identity Manager automated fulfillment…
  • Review - User Profile - Custom Validation

    Hello, the User Profile Review allows individual attributes to be reviewed. Unfortunately, there is no option to define your own validation to restrict the possible values. We noticed a problem if you want to recertify a date, as the reviewer can…
  • Data Policies - individual/multiple scheduler

    Hello, it would be nice to define individual/multiple scheduler for data policies. In our case, we use the data policies a lot to start micro-certifications. Unfortunately, there is only one way to run a scheduler for all data policies, which means…
  • TTP USA 2024 agenda update

    Date: Saturday 13th July to Friday 19th July 2024 inclusive Location: OpenText Offices, Provo, Utah, 84606 Why Attend? The TTP conferences are an opportunity for you to learn more about the products you are using within your infrastructure. You…
  • IG 3.7.3 to 4.2 upgrade - tomcat does not start

    Hi, I am doing an IG upgrade from 3.7.3 to 4.2. Before I do it at our customers, I do the upgrade in my home lab first. The documentation says IG4.2 needs the following components: Azul JDK 11.0.21 or later respective patched versions of 11.0.xx Apache…
  • Permission to Account Mapping

    I created two collectors for one application. The first collects accounts, and the second permissions aka groups. The collection of both is working, but the association of the groups to the accounts is not set as expected. This is what I receive…
  • Generic REST Collector supporting odata

    I am considering to connect an application offering an odata compliant REST API to IG (3.7.3), and I am wondering if it is possible - and/or suggested - to modify the shippir REST collector for GiHub. Unfortunately, without modification the REST GitHub…
  • How to delete custom e-mail templates in IG 3.7.3?

    So... I created a few templates and now I want them removed. I was able to find how to have them deleted in documentation for IG 4.2 but not in documentation for IG 3.7.3. The button to delete is not there. Any suggestions?