When making access request for another user, is is possible to search on workforce id

Hi

We have many people in the organization that have the same firstname+lastname combination. For this reason we normally work with the workforce id's. We can search in the catalog on workfoce id's, but not in the access request when choosing to request access for another user. In that screen it only shows the username+firstname. Is there a way to change the config that we can search on workforce id in that screen.

Thanx

JK

  • Suggested Answer

    0  

    Hello,

        In the current versions of Identity Governance (4.2.0 and earlier), when in the "Request For" module the search will only look at the Display Name or Title of a user.  

    (a) This will be changed in the next release of the product.

    (b) It is possible to have the Display Name include another attribute other than First Name and Last Name.  However, this will change how the user appears throughout the product.
       For Example: In the header after they have logged, Catalog -> Identities, Configuration -> Authorization Assignments, in Reviews, SoD Violations, Applications Owners, Access Requests, ... etc.  Anywhere in the UI where the user is displayed.

    Sincerely,
    Steven Williams
    Principal Enterprise Architect
    OpenText Cybersecurity

  • 0 in reply to   

    Hi Steven

    Thanx for the quick response. I am unsing a csv file to import the identities and the csv identity collector does not expose the Display Name attribute. Can you please explain how I can make the Dispayname = FirstName + LastName + WorkforceID. It will not be an issue if the workforce ID is displayed in other places - as I say we usually work with workforce id.

    Thanx

    JK

  • Verified Answer

    +1   in reply to 

    Hello,

       You an accomplish this either via configutil or the UI of Identity Governance.  I will provide the steps via the UI of ID Gov.

    1) Login to Governance as an Administrator

    2) Go to Configuration -> Advanced 

    3.a) In the search field enter: display-

    3.b) The property should be:
    com.netiq.iac.persistence.unify.calculate.user-display-name

    3.c) Press the Edit Icon
    3.c.1) Copy the existing value and put it off somewhere safe
    3.c.2) Paste the following:
    REPLACE(COALESCE(first_name,n''), '¿', '') || ' ' || REPLACE(COALESCE(last_name,n''), '¿', '')|| ' ' || REPLACE(COALESCE(workforce_id,n''), '¿', '')
    3.c.3) Press Save

    4) Go to Data Sources -> Identities

    5) Collect and Publish your Identity Source
    *The above change requires a Publish of the Identity source(s)

    6) One the Publish completes you will see something like: %FirstName% %LastName% %WorkforceID%

    For Example:
    Steven Williams ot1234abcd

    for the display name of the user throughout Identity Governance

    Sincerely,
    Steven Williams
    Principal Enterprise Architect
    OpenText Cybersecurity 

  • 0 in reply to   

    Thanx Steven. It works perfectly.