Products
eDirectory (NetIQ eDirectory), Identity Manager (IDM)
Environment
eDirectory 9.2.6
eDirectory 9.2.7
eDirectory 9.2.8
eDirectory 9.2.9
Identity Manager 4.8.5
Identity Manager 4.8.6
Identity Manager 4.8.7
Situation
A significant delay in eDirectory synchronization was observed, marked by a high ring delta exceeding two hours. This issue was traced to the DSAVRSetOperation function, which held the DIB write log for over 30 minutes. To identify this issue using iMonitor, follow these steps:
- Access iMonitor - http://<server_address>:8030/nds.
- Go to Agent Activity
- Locate DIB Writer Info
DIB Writer Info Total Writers Verb/Process Time (ms) Thread ID Lock Wait 95 DSAVRSetOperation 1.980.053 D3E44700 DSAModifyEntry 2.016.353 D7C82700 DSAModifyEntry 2.016.350 E4165700 DSAModifyEntry 2.016.350 DE804700 DSAModifyEntry 2.016.278 E016E700