iManager 3.2.6 on SLES 15sp5 Failure

I installed iManager 3.2.6 on SLES 15 sp5.

I cannot connect in either Firefox or Chrome:  https://<server ip address>:8443/nps/iManager.html

Port 8443 is open

Proxy is working

Firewall is off

iMonitor:  http://172.24.230.26:8028/nds works fine.

Any ideas??

  • 0

    why do you use port 8443?

    on all my oes-server with imamager i use only https://ip_address/nps and this work fine!

    cg

  • 0  

    I've just installed a fresh 3.2.6p3 instance on SLES15SP5. Had to manually install the 32bit package of libstdc++, but both installation itself and runtime behaviour didn't show any issues. Maybe a cert thing? What do you get on something like

    openssl s_client -showcerts -connect xx.xx.xx.xx:8443

    Please also note that i don't have eDir on this box, so this might be a factor. I roughly remember an issue with eDir 9.2.7 breaking iMan 3.2.6p2, but i think this was on RHEL and was fixed with 3.2.6p3 anyway.

  • Verified Answer

    +1

    Thank you all!  I opened a tciket with OpenText and this is the solution:

    Manager will fail to install when eDirectory 9.2.7 is installed on the same server
    iManager 3.2.6.2 installs an older version of netiq-openssl than eDirectory 9.2.7
    iManager 3.2.6.2 fails to install when netiq-openssl is newer than the version it is installling
    Cause
    eDirectory installs netiq-openssl version 1.0.2zf-182 which is newer than the version being installed by iManager.
    Resolution
    Manually remove or downgrade the netiq-openssl package prior to installing iManager
    Steps:
    Stop eDirectory:  ndsmanage stopall
    Remove the netiq-openssl rpm installed by eDirectory 9.2.7:  rpm -e --nodeps netiq-openssl
    Install iManager (stand alone or from the IDM iso)
    Stop iManager:  systemctl stop novell-tomcat9-service.service  or rcnovell-tomcat9 stop
    Upgrade the netiq-openssl package to the version which is located in the eDirectory 9.2.7 setup directory:  rpm -Uhv netiq-openssl-1.0.2zg.x86_64.rpm
    Start eDirectory:  ndsmanage startall
    Start iManager: systemctl start novell-tomcat9-service.service  or rcnovell-tomcat9 start




  • 0   in reply to 

    Ah. In the OP you didn't mention that eDir is running on the affected box. Thanks for sharing the solution.