NSRDevelopment;2298353 wrote:
On 12/18/2013 5:46 AM, Calimero wrote:
>
> I have installed PostgresSQL and NFR 2.0.1.3 in edirectory Mode on an
> Windows 2008 R2 SP1.
>
> The service first starts and then falls back to Stopped after some
> time.
>
> In the log I can see that after successfully getting the tree name and
> verifying the license file it says "Failed to establish Failed to
> establish Database Connection, Result: 768. Retrying in 3 seconds"
>
> After 10 retries the engine stops.
>
> Here is the last part of the log:
>
> 01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: Getting Operational
> Data [Phase III]...
> 01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: Engine is getting the
> Primary eDirectory Tree Name...
> 01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: Engine is finished
> getting the Primary eDirectory Tree Name ["xxx"], Result = 0.
> 01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: Verifying the license
> file...
> 01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: The license's tree
> "xxx" is an eDir tree, and it will be verified against this server's
> Primary eDir Tree "xxx".
> 01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: Successfully verified
> license file.
> 01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: License Key
> Information: Product Name = "NovellFileReporterV2"; Organization Name =
> "xxx"; Tree Name = "xxx"; Units = 100000; Expiration TS = 1389448919
> [time_t UTC] / "2014:01:11:14:01:59" [UTC], Optional Value #1 (License
> Type) = 1; Optional Value #2 = "".
> 01 2013-12-18 11:10:05 3600 5 0001 2800 2900 ML: Initializing database
> subsystem...
> 01 2013-12-18 11:10:05 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:08 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 1 of 10.
> 01 2013-12-18 11:10:08 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:11 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 2 of 10.
> 01 2013-12-18 11:10:11 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:14 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 3 of 10.
> 01 2013-12-18 11:10:14 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:17 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 4 of 10.
> 01 2013-12-18 11:10:17 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:20 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 5 of 10.
> 01 2013-12-18 11:10:20 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:23 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 6 of 10.
> 01 2013-12-18 11:10:23 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:26 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 7 of 10.
> 01 2013-12-18 11:10:26 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:29 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 8 of 10.
> 01 2013-12-18 11:10:29 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:32 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 9 of 10.
> 01 2013-12-18 11:10:32 3600 3 0001 2800 2900 ML: Failed to establish
> Database Connection, Result: 768. Retrying in 3 seconds.
> 01 2013-12-18 11:10:35 3600 5 0001 2800 2900 ML: Attempting to
> establish Database Connection, Retry 10 of 10.
> 01 2013-12-18 11:10:35 3600 2 0001 2800 2900 ML: Failed to Verify
> Database Connection, Result: 768.
> 01 2013-12-18 11:10:35 3600 1 0001 2800 2900 ML: Failed to initialize 1
> or more components and/or subsystems. Engine is switching to
> stop-pending state.
> 82 2013-12-18 11:10:35 3600 0 ff08 2800 1456
> <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
> 82 2013-12-18 11:10:35 3600 0 ff09 2800 1456
> <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
> 82 2013-12-18 11:10:35 3600 0 ff0f 2800 1456
> <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
> 01 2013-12-18 11:10:35 3600 5 0001 2800 2900 ML: Engine is shutting
> down...
>
>
> Any idea ?
>
> Thanks
>
> Calimero
>
>
Calimero,

This is going to be difficult to troubleshoot on these forums; could you
please email us at filereporter@novell.com? Please include a copy of
your Engine log file and information about the Engine and PostgreSQL
database config. Thanks.

--
-- NFMS Support Team