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Agent log files

Just installing version 2, deployed the server and 3 agents. Only 1 agent is reporting to the server. I have enabled debug on the agent and reset the service, but where are the logs located ?

All agents are SLES 10 x86, no firewall blocks.

I've increased logging to verbose, and reset the service but on the SLES boxes I can't see anything posted to /var/logs or /var/opt/novell/logs

Documentation doesn't seem to cover log files, I followed a default install as per docs.

Steve
  • 0
    On 2/22/2013 8:56 AM, sgardiner wrote:
    >
    > Just installing version 2, deployed the server and 3 agents. Only 1
    > agent is reporting to the server. I have enabled debug on the agent and
    > reset the service, but where are the logs located ?
    >
    > All agents are SLES 10 x86, no firewall blocks.
    >
    > I've increased logging to verbose, and reset the service but on the
    > SLES boxes I can't see anything posted to /var/logs or
    > /var/opt/novell/logs
    >
    > Documentation doesn't seem to cover log files, I followed a default
    > install as per docs.
    >
    > Steve
    >
    >

    Steve,

    Two things. First, the File Reporter agent's log files are stored in
    /var/opt/novell/filereporter/agent/log.

    Second, did this server previously have any NFR 1.0.x components
    installed? Not just the Agent, but potentially the Engine or DSI as well?

    --
    - NFMS Support Team
  • 0
    The one that is working did have the previous version and I removed. The 2 that are failing have never seen file reporter before. They are both cluster members if this matters (OES2SP3 - SLES10SP4). They haven't created a log folder, removed agent and added again. Still no log folder, i guess I'll raise a SR.