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NFR 2.0 view reports timeout

MigrationDeletedUser
I have NFR 2.0 running on a windows 2008 R2 server with 2CPU and 12GB ram.
On this I've been trying to run some reports, though it seems as if larger reports fail. The report will generate, I can see it has been generated and created a file under "C\inetpub\srs_root\App_Data\Reports". The problem comes when I attempt to view it, when trying to view it I get a new window that opens, then just hangs for a few min, and eventually ends with:

Error

An unexpected error was encountered.

Please retry the operation, and if the error persists, contact the system administrator.


Error Message:
Request timed out.




the report I'm trying to pull appears to be about 73MB, there is a 77k one that opens with no issue. Is there a size limitation with nfr 2?
  • 0
    On 5/9/2013 4:46 PM, rbgnr111 wrote:
    >
    > I have NFR 2.0 running on a windows 2008 R2 server with 2CPU and 12GB
    > ram.
    > On this I've been trying to run some reports, though it seems as if
    > larger reports fail. The report will generate, I can see it has been
    > generated and created a file under
    > "C\inetpub\srs_root\App_Data\Reports". The problem comes when I attempt
    > to view it, when trying to view it I get a new window that opens, then
    > just hangs for a few min, and eventually ends with:
    >
    > Error
    >
    > An unexpected error was encountered.
    >
    > Please retry the operation, and if the error persists, contact the
    > system administrator.
    >
    >
    > Error Message:
    > Request timed out.
    >
    >
    >
    >
    > the report I'm trying to pull appears to be about 73MB, there is a 77k
    > one that opens with no issue. Is there a size limitation with nfr 2?
    >
    >
    rbgnr111,

    There's no report size limitation with NFR 2.0. However, as a result of
    testing (both internal and external) we've added some extra indexes and
    improvements to the report generation process that help speed certain
    reports up considerably.

    If you don't mind, please send an email to filereporter@novell.com --
    we'd like to send you some new code, if you're willing to try it. At the
    very least, we'd like to investigate your scenario in a bit more detail,
    to see what might be happening. Thanks very much!

    --
    - NFMS Support Team

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