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File Content job always keep 0% (Enumerating)

Hi All
I install NFR3.6 and install file content component. I read section-7 of admin document. create [Classification]==>[Category]==>[Search Pattern] then create job.
I check agent's status is green, then start Scan....but the job always keep 0% (Enumerating),Ialso check C:\ProgramData\Micro Focus\SRS\AgentFC\Log...after I start scan...no update log.


wyld
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2018-12-18 13:44:19.4386|INFO|2140|-|Condrey.Srs.FileContent.Agent.Tika.TikaProcess|Successfully started Tika service
2018-12-18 13:44:21.1886|INFO|2140|-|Condrey.Srs.FileContent.Agent.Tika.TikaProcess|Waiting on startup of Tika service...
2018-12-18 13:44:23.4386|INFO|2140|-|Condrey.Srs.FileContent.Agent.Global|Tika version: Apache Tika 1.19.1
2018-12-18 13:44:28.8450|INFO|2140|-|Condrey.Srs.FileContent.Agent.Global|Successfully configured agent queue 'filescan.agent.direct-nfr35.sna.com.tw-1b12d1b8-d91c-47ea-bd61-30cc32ba7e62'
2018-12-18 13:44:28.8606|INFO|2140|-|Condrey.Srs.FileContent.Agent.Global|Waiting for proxy credentials...
2018-12-18 13:44:28.8762|INFO|2140|-|Condrey.Srs.FileContent.Agent.Global|Agent Instance consumer started
2018-12-18 13:44:29.4857|INFO|2140|-|Condrey.Srs.FileContent.Credentials.ProxyCredentials|Proxy credentials updated for account 'SNA\SrsProxy'
2018-12-18 13:44:29.5481|INFO|2140|-|Condrey.Srs.FileContent.Agent.Communications.Consumers.AgentScanJobConsumer|Scan Job Consumer started for job '12'
2018-12-18 13:44:29.5481|INFO|2140|-|Condrey.Srs.FileContent.Agent.Communications.Consumers.AgentScanJobConsumer|Scan Job Consumer started for job '11'