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Win2016 Plateform Support

MigrationDeletedUser
Hi All
I install NFR 3.0.X and NFR 3.5.1 on Win2016...both version got a error message (Scan Processor Fail)..Even I manual start or reboot...it alway stop in one min.
AnyOne had install NFR sucess on Windows 2016 ??
Thanks!!

wencheng
  • 0
    On 11/2/2018 2:26 AM, wyldkao wrote:
    >
    > Hi All
    > I install NFR 3.0.X and NFR 3.5.1 on Win2016...both version got a
    > error message (Scan Processor Fail)..Even I manual start or reboot...it
    > alway stop in one min.
    > AnyOne had install NFR sucess on Windows 2016 ??
    > Thanks!!
    >
    > wencheng
    >
    >

    Wencheng,

    We've not seen any issues related to Windows 2016, and this issue does
    not necessarily appear to be platform-related. A few things to check:

    * Are you using the latest builds of File Reporter available through the
    patch channel?
    * Are you getting any more specific error text when the scan fails?
    * Does your scanprocessor.log file include a more specific error for
    this scan?

    -- NFMS Support Team
  • 0 in reply to 
    About 3.5
    need upgrade to 3.5.1...but after reboot...the Scan Processor need manual start.
    About 3.6
    same with 3.5.1....Scan processor need manual start

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