On 3/7/2013 11:36 AM, olidub wrote:
>
> Hello,
>
> Just finished a fresh installation of NFR 2.0 on a Windows 2008 R2
> server.
> PostgreSQL Database and NFR Engine in an eDirectory Environment are
> installed on the same Windows 2008 R2 server.
>
> The installation was successful.
>
> Next, I launch the Administrative interface and the login screen
> appears. I fill the credentials with my FDN username (member of the NFR
> Admins group) .... and ... "Unable to connect to the remote server".
>
> I check the services and NFR Engine is not started, I start it ... but
> after a few second the status is again "not started".
>
> Any ideas to help me ?
>
> Thanks
>
> olidub
>
>
olidub,

Are there any lines in your Engine log file (C:\ProgramData\Novell\File
Reporter\Engine\log\nfrengine.log) during the startup process which end
in a "Result = <non-zero number>"? If so, could you post those and a
couple lines above and below that?

Alternatively, you could email that log file to filereporter@novell.com
and we can troubleshoot it from there.

--
- NFMS Support Team

81 2013-03-07 17:05:50 3600 0 8001 3312 3376 <LOGFILEOPEN/>
81 2013-03-07 17:05:50 3600 0 8001 3312 3376 <LOGGER><VERSION>1</VERSION><APPNAME>NFREngine</APPNAME><TZBIAS>3600</TZBIAS><OSVERSIONINFO>O.S. Name: Microsoft Windows, Architecture: x86_64, Platform ID: 2, Version: v6.1, Build: 7601, SP: v1.0 [Service Pack 1], Product Type: 3, Suite Mask: 0x112</OSVERSIONINFO><OSBITS>64</OSBITS><APPBINARYFILESPEC>C:\Program Files\Novell\File Reporter\Engine\NFREngine.exe</APPBINARYFILESPEC><APPBITS>64</APPBITS><AppVersion/><PROCESSID>3312</PROCESSID><THREADID>3376</THREADID><LOGFILEPARAMS><ROLLOVERTYPE>2</ROLLOVERTYPE><FILESTORETAIN>10</FILESTORETAIN><FILESIZEMAX>10485760</FILESIZEMAX></LOGFILEPARAMS><LOGLEVELNAMEMAP><ENTRY><LEVEL>0</LEVEL><NAME>Logging Disabled</NAME></ENTRY><ENTRY><LEVEL>1</LEVEL><NAME>Fatal</NAME></ENTRY><ENTRY><LEVEL>2</LEVEL><NAME>Critical</NAME></ENTRY><ENTRY><LEVEL>3</LEVEL><NAME>Error</NAME></ENTRY><ENTRY><LEVEL>4</LEVEL><NAME>Warning</NAME></ENTRY><ENTRY><LEVEL>5</LEVEL><NAME>Informational</NAME></ENTRY><ENTRY><LEVEL>6</LEVEL><NAME>Success</NAME></ENTRY><ENTRY><LEVEL>7</LEVEL><NAME>Verbose</NAME></ENTRY><ENTRY><LEVEL>8</LEVEL><NAME>Debug</NAME></ENTRY></LOGLEVELNAMEMAP><CATEGORYNAMEMAP><ENTRY><CATEGORY>1</CATEGORY><NAME>Engine Watchdog</NAME></ENTRY><ENTRY><CATEGORY>2</CATEGORY><NAME>User Interface Service</NAME></ENTRY><ENTRY><CATEGORY>3</CATEGORY><NAME>Agent Manager</NAME></ENTRY><ENTRY><CATEGORY>4</CATEGORY><NAME>Notification Service</NAME></ENTRY><ENTRY><CATEGORY>5</CATEGORY><NAME>Scan/Report Scheduler Service</NAME></ENTRY><ENTRY><CATEGORY>6</CATEGORY><NAME>Scan Feeder Service</NAME></ENTRY><ENTRY><CATEGORY>8</CATEGORY><NAME>Report Generator Service</NAME></ENTRY><ENTRY><CATEGORY>32769</CATEGORY><NAME>Logger</NAME></ENTRY><ENTRY><CATEGORY>32770</CATEGORY><NAME>FSTools</NAME></ENTRY><ENTRY><CATEGORY>32771</CATEGORY><NAME>DSTools</NAME></ENTRY><ENTRY><CATEGORY>32772</CATEGORY><NAME>HTTPxServer</NAME></ENTRY><ENTRY><CATEGORY>32773</CATEGORY><NAME>HTTPxClient</NAME></ENTRY><ENTRY><CATEGORY>32774</CATEGORY><NAME>TaskMgr</NAME></ENTRY><ENTRY><CATEGORY>32775</CATEGORY><NAME>NWXPlat</NAME></ENTRY><ENTRY><CATEGORY>32776</CATEGORY><NAME>Storage Resources</NAME></ENTRY><ENTRY><CATEGORY>32777</CATEGORY><NAME>Security</NAME></ENTRY><ENTRY><CATEGORY>32778</CATEGORY><NAME>Thread</NAME></ENTRY><ENTRY><CATEGORY>32779</CATEGORY><NAME>OS Util</NAME></ENTRY><ENTRY><CATEGORY>32780</CATEGORY><NAME>Scheduling Service</NAME></ENTRY><ENTRY><CATEGORY>32781</CATEGORY><NAME>HeartBeat</NAME></ENTRY><ENTRY><CATEGORY>32782</CATEGORY><NAME>Mail Relay Service</NAME></ENTRY></CATEGORYNAMEMAP><LOGFILELOGLEVELMAP><ENTRY><CATEGORY>0</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>1</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>2</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>3</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>4</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>5</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>6</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>8</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32769</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32770</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32771</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32772</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32773</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32774</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32775</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32776</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32777</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32778</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32779</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32780</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32781</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32782</CATEGORY><LEVEL>5</LEVEL></ENTRY></LOGFILELOGLEVELMAP><CONERRLOGLEVELMAP><ENTRY><CATEGORY>0</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>1</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>2</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>3</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>4</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>5</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>6</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>8</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32769</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32770</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32771</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32772</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32773</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32774</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32775</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32776</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32777</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32778</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32779</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32780</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32781</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32782</CATEGORY><LEVEL>5</LEVEL></ENTRY></CONERRLOGLEVELMAP><SYSLOGLOGLEVELMAP><ENTRY><CATEGORY>0</CATEGORY><LEVEL>0</LEVEL></ENTRY><ENTRY><CATEGORY>1</CATEGORY><LEVEL>0</LEVEL></ENTRY><ENTRY><CATEGORY>32769</CATEGORY><LEVEL>0</LEVEL></ENTRY><ENTRY><CATEGORY>32770</CATEGORY><LEVEL>0</LEVEL></ENTRY><ENTRY><CATEGORY>32771</CATEGORY><LEVEL>0</LEVEL></ENTRY><ENTRY><CATEGORY>32772</CATEGORY><LEVEL>0</LEVEL></ENTRY><ENTRY><CATEGORY>32773</CATEGORY><LEVEL>0</LEVEL></ENTRY><ENTRY><CATEGORY>32774</CATEGORY><LEVEL>0</LEVEL></ENTRY><ENTRY><CATEGORY>32775</CATEGORY><LEVEL>0</LEVEL></ENTRY><ENTRY><CATEGORY>32776</CATEGORY><LEVEL>0</LEVEL></ENTRY><ENTRY><CATEGORY>32777</CATEGORY><LEVEL>0</LEVEL></ENTRY><ENTRY><CATEGORY>32778</CATEGORY><LEVEL>0</LEVEL></ENTRY><ENTRY><CATEGORY>32779</CATEGORY><LEVEL>0</LEVEL></ENTRY><ENTRY><CATEGORY>32780</CATEGORY><LEVEL>0</LEVEL></ENTRY><ENTRY><CATEGORY>32781</CATEGORY><LEVEL>0</LEVEL></ENTRY><ENTRY><CATEGORY>32782</CATEGORY><LEVEL>0</LEVEL></ENTRY></SYSLOGLOGLEVELMAP><EVENTLOGLOGLEVELMAP><ENTRY><CATEGORY>0</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>1</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>2</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>3</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>4</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>5</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>6</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>8</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32769</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32770</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32771</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32772</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32773</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32774</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32775</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32776</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32777</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32778</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32779</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32780</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32781</CATEGORY><LEVEL>2</LEVEL></ENTRY><ENTRY><CATEGORY>32782</CATEGORY><LEVEL>2</LEVEL></ENTRY></EVENTLOGLOGLEVELMAP><DEBUGPORTLOGLEVELMAP><ENTRY><CATEGORY>0</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>1</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>2</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>3</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>4</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>5</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>6</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>8</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32769</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32770</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32771</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32772</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32773</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32774</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32775</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32776</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32777</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32778</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32779</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32780</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32781</CATEGORY><LEVEL>5</LEVEL></ENTRY><ENTRY><CATEGORY>32782</CATEGORY><LEVEL>5</LEVEL></ENTRY></DEBUGPORTLOGLEVELMAP><SYSLOGPARAMS><SYSLOGLEVEL>0</SYSLOGLEVEL><SYSLOGFACILITY>0</SYSLOGFACILITY><SYSLOGLEVELMAP/></SYSLOGPARAMS><EVENTLOGPARAMS><EVENTLOGTYPE>1</EVENTLOGTYPE><EVENTLOGTYPEMAP><ENTRY><LEVEL>1</LEVEL><EVENTTYPE>1</EVENTTYPE></ENTRY><ENTRY><LEVEL>2</LEVEL><EVENTTYPE>1</EVENTTYPE></ENTRY><ENTRY><LEVEL>3</LEVEL><EVENTTYPE>1</EVENTTYPE></ENTRY><ENTRY><LEVEL>4</LEVEL><EVENTTYPE>2</EVENTTYPE></ENTRY><ENTRY><LEVEL>5</LEVEL><EVENTTYPE>4</EVENTTYPE></ENTRY><ENTRY><LEVEL>6</LEVEL><EVENTTYPE>0</EVENTTYPE></ENTRY><ENTRY><LEVEL>7</LEVEL><EVENTTYPE>4</EVENTTYPE></ENTRY><ENTRY><LEVEL>8</LEVEL><EVENTTYPE>4</EVENTTYPE></ENTRY></EVENTLOGTYPEMAP></EVENTLOGPARAMS></LOGGER>
01 2013-03-07 17:05:50 3600 0 8001 3312 3376 Initializing Logger, re-opening existing log file "C:\ProgramData\Novell\File Reporter\Engine\log\nfrengine-20130307-115356.log".
01 2013-03-07 17:05:50 3600 0 8001 3312 3376 This Logger class instance [0000000000428AA0] was initialized at 2013:03:07:17:05:50 in Process ID # 3312.
01 2013-03-07 17:05:50 3600 0 8001 3312 3376 OS Version Info = "O.S. Name: Microsoft Windows, Architecture: x86_64, Platform ID: 2, Version: v6.1, Build: 7601, SP: v1.0 [Service Pack 1], Product Type: 3, Suite Mask: 0x112", OS Bits = 64, Application binary file spec = "C:\Program Files\Novell\File Reporter\Engine\NFREngine.exe", Application Bits = 64, Application Version = "".
01 2013-03-07 17:05:50 3600 0 8001 3312 3376 This is the first time that a Logger thread has been started for this class instance.
01 2013-03-07 17:05:50 3600 5 0001 3312 4092 ML: Completed validating data path information, Data Path = "C:\ProgramData\Novell\File Reporter\Engine\data", bOK = 1.
01 2013-03-07 17:05:50 3600 5 0001 3312 4092 ML: Completed initializing the Configuration, bOK = 1.
01 2013-03-07 17:05:50 3600 5 0001 3312 4092 ML: Configuring the Logging subsystem [Phase II]...
82 2013-03-07 17:05:50 3600 0 ff04 3312 3376 <CONFIG><LOGPATH>C:\ProgramData\Novell\File Reporter\Engine\log</LOGPATH></CONFIG>
82 2013-03-07 17:05:50 3600 0 ff05 3312 3376 <CONFIG><LOGFILEBASENAME/></CONFIG>
82 2013-03-07 17:05:50 3600 0 ff05 3312 3376 <CONFIG><LOGFILEBASENAME>nfrengine</LOGFILEBASENAME></CONFIG>
82 2013-03-07 17:05:50 3600 0 ff08 3312 3376 <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
82 2013-03-07 17:05:50 3600 0 ff07 3312 3376 <CONFIG><ROLLOVERTYPE>2</ROLLOVERTYPE><FILESTORETAIN>10</FILESTORETAIN><FILESIZEMAX>10485760</FILESIZEMAX></CONFIG>
01 2013-03-07 17:05:50 3600 5 0001 3312 4092 ML: Completed configuring the Logging subsystem [Phase II], bOK = 1.
01 2013-03-07 17:05:50 3600 5 0001 3312 4092 ML: Getting Operational Data [Phase II]...
01 2013-03-07 17:05:50 3600 5 0001 3312 4092 ML: Engine is determining its own NetBIOS node name...
01 2013-03-07 17:05:50 3600 5 0001 3312 4092 ML: Engine completed determining its own NetBIOS node name, Name = "FILE-REPORTER", Result = 0.
01 2013-03-07 17:05:50 3600 5 0001 3312 4092 ML: Engine is getting O.S. version information...
01 2013-03-07 17:05:50 3600 5 0001 3312 4092 ML: Engine completed getting O.S. version information, OS = "O.S. Name: Microsoft Windows, Architecture: x86_64, Platform ID: 2, Version: v6.1, Build: 7601, SP: v1.0 [Service Pack 1], Product Type: 3, Suite Mask: 0x112", Result = 0.
01 2013-03-07 17:05:50 3600 5 0001 3312 4092 ML: Engine is getting file version information for itself ["C:\Program Files\Novell\File Reporter\Engine\NFREngine.exe"]...
01 2013-03-07 17:05:50 3600 5 0001 3312 4092 ML: Engine completed getting file version information for itself, Version = "2.0.0.27", Result = 0.
01 2013-03-07 17:05:50 3600 5 8003 3312 4092 GetServerDSCapabilityFlags() - This system has Microsoft Active Directory capability.
01 2013-03-07 17:05:50 3600 5 8003 3312 4092 GetServerDSCapabilityFlags() - The Novell XPLAT API Libraries are loaded.
01 2013-03-07 17:05:50 3600 5 8003 3312 4092 GetServerDSCapabilityFlags() - The Novell XPLAT API Libraries are initialized.
01 2013-03-07 17:05:50 3600 5 8003 3312 4092 GetServerDSCapabilityFlags() - The Novell XPLAT API Libraries are using the Windows version of XTIER.
01 2013-03-07 17:05:50 3600 5 8003 3312 4092 GetServerDSCapabilityFlags() - This system has Novell eDir XPLAT capability.
82 2013-03-07 17:05:50 3600 0 ff08 3312 3376 <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
82 2013-03-07 17:05:50 3600 0 ff09 3312 3376 <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
82 2013-03-07 17:05:50 3600 0 ff0f 3312 3376 <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
01 2013-03-07 17:05:50 3600 5 0001 3312 4092 ML: Loading saved state information...
01 2013-03-07 17:05:50 3600 5 0001 3312 4092 ML: Completed loading state information, bOK = 1.
01 2013-03-07 17:05:50 3600 5 0001 3312 4092 ML: Validating the credentials set...
01 2013-03-07 17:05:50 3600 5 0001 3312 4092 ML: Completed validating the credentials set, bOK = 1.
01 2013-03-07 17:05:50 3600 5 0001 3312 4092 ML: Configuring the Security Context Pool subsystem...
01 2013-03-07 17:05:50 3600 5 8003 3312 4092 GetServerDSCapabilityFlags() - This system has Microsoft Active Directory capability.
01 2013-03-07 17:05:50 3600 5 8003 3312 4092 GetServerDSCapabilityFlags() - The Novell XPLAT API Libraries are loaded.
01 2013-03-07 17:05:50 3600 5 8003 3312 4092 GetServerDSCapabilityFlags() - The Novell XPLAT API Libraries are initialized.
01 2013-03-07 17:05:50 3600 5 8003 3312 4092 GetServerDSCapabilityFlags() - The Novell XPLAT API Libraries are using the Windows version of XTIER.
01 2013-03-07 17:05:50 3600 5 8003 3312 4092 GetServerDSCapabilityFlags() - This system has Novell eDir XPLAT capability.
01 2013-03-07 17:05:50 3600 4 0001 3312 4092 ML: Failed to set the credentials set for the Security Context Pool subsystem, Result = 220.
01 2013-03-07 17:05:50 3600 5 0001 3312 4092 ML: Completed configuring the Security Context Pool subsystem, bOK = 1, Result = 220.
01 2013-03-07 17:05:50 3600 5 0001 3312 4092 ML: Starting the Security Context Pool Service...
01 2013-03-07 17:05:50 3600 5 0001 3312 4092 ML: Completed starting the Security Context Pool Service, Result = 0, bOK = 1.
01 2013-03-07 17:05:50 3600 5 0001 3312 4092 ML: Waiting for the Security Context Pool to be filled...
01 2013-03-07 17:05:50 3600 5 8003 3312 2120 CCSecurityContextPoolService - Worker thread has started.
01 2013-03-07 17:06:56 3600 2 0001 3312 4092 ML: Finished waiting for the Security Context Pool to be filled, bOK = 0.
01 2013-03-07 17:06:56 3600 1 0001 3312 4092 ML: Failed to initialize 1 or more components and/or subsystems. Engine is switching to stop-pending state.
82 2013-03-07 17:06:56 3600 0 ff08 3312 3376 <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
82 2013-03-07 17:06:56 3600 0 ff09 3312 3376 <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
82 2013-03-07 17:06:56 3600 0 ff0f 3312 3376 <CONFIG><LEVEL>5</LEVEL><CATEGORY/></CONFIG>
01 2013-03-07 17:06:56 3600 5 0001 3312 4092 ML: Engine is shutting down...
01 2013-03-07 17:06:56 3600 5 0001 3312 4092 ML: Stopping the Security Context Pool Service...
01 2013-03-07 17:06:56 3600 5 8003 3312 2120 CCSecurityContextPoolService - Thread has terminated.
01 2013-03-07 17:06:56 3600 5 0001 3312 4092 ML: Saving state information...
01 2013-03-07 17:06:56 3600 5 0001 3312 4092 ML: Completed saving state information, bOK = 1.
01 2013-03-07 17:06:56 3600 2 0001 3312 4092 ML: Engine has shut down. Thread is terminating...
01 2013-03-07 17:06:56 3600 0 8001 3312 3376 Shutting down the Logger. Closing log file "C:\ProgramData\Novell\File Reporter\Engine\log\nfrengine-20130307-115356.log".
81 2013-03-07 17:06:56 3600 0 8001 3312 3376 <LOGFILECLOSE/>

On 3/7/2013 4:16 PM, olidub wrote:

> 01 2013-03-07 17:05:50 3600 4 0001 3312 4092 ML: Failed to set the
> credentials set for the Security Context Pool subsystem, Result = 220.
> 01 2013-03-07 17:05:50 3600 5 0001 3312 4092 ML: Completed configuring
> the Security Context Pool subsystem, bOK = 1, Result = 220.

olidub,

These two lines indicate where the problem lies. Error '220' means "The
Novell eDirectory tree or server name could not be resolved or is
invalid." Make sure that your NFR Engine server's Novell Client has
valid SLP information.

To do so, right-click the Novell Client icon in the system tray, select
"Properties...", and then choose the Service Location tab. Fill in all
the appropriate scope and DA information for your tree or trees, making
sure to click 'Add' each time, and then hit 'OK'. You'll be prompted to
restart the server; please go ahead and do so at your earliest convenience.
--
- NFMS Support Team

Hello,

Thank you for your answer. I've checked the SLP information of my Novell Client and the SLP was already configured correctly.

Next I've reading the documentation and check carefully every step ... and I've found the problem in the screen to create the eDirectory service accounts. As Default Server Address I've used the DNS hostname instead the IP address.

On 3/8/2013 3:16 AM, olidub wrote:
>
> Hello,
>
> Thank you for your answer. I've checked the SLP information of my
> Novell Client and the SLP was already configured correctly.
>
> Next I've reading the documentation and check carefully every step ...
> and I've found the problem in the screen to create the eDirectory
> service accounts. As Default Server Address I've used the DNS hostname
> instead the IP address.
>
>
olidub,

Interesting. If your DNS is working properly that should still work. I
take it changing your default server address to the IP address resolved
your problem?

--
- NFMS Support Team

Exact.

My DNS is working properly, but I need to change the default server address to the IP address.