Identity Governance/Administration Discussions

failed to connect postgresql while installation igm

Zyan Zikrillah 4 months ago

hi all

need some advice, i had assessment to this product, i follow the installation for igm.

prepared the prerequisites also, like Zulu OpenJDK and Apache Tomcat application server.

but when step test connect of postgres it was failed, any suggest what should i check?

because try to login to postgres had no issue with user and pass, also see jdbc installed

Tags:

igm

NetIQ

identity governance

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0 Geoffrey Carman 4 months ago

When you do the install, it asks you for the path to the SQL JDBC connector specific to the DB you are using. Did you successfully pass that along? I see a screen shot of its path included. BUt want to confirm.

Does your password have any comic book cursewords in it? You know the specials? Sometimes the installer has issues escaping odd characters. (It is a GUI, calling to a script, which calls a util, and all it takes is one bad escaping there to break).

Try a simpler password for the install. (Make it complex, just skip ! %& ? style values for now).
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0 Zyan Zikrillah 4 months ago in reply to Geoffrey Carman

this when select the db right?
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0 Steve Williams 4 months ago in reply to Zyan Zikrillah

Hello,

1) The question about connecting to the Database was during the Identity Governance installation. There is page where one can test the connection to the database server. Did that work?

2) Did you update the configuration of Postgres Server to allow for JDBC connections from other hosts besides "localhost"?

Sincerely,
Steven Williams
Principal Enterprise Architect
OpenText Cybersecurity
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0 Steve Williams 4 months ago in reply to Steve Williams

Hello,

3) Did you utilize our Installation Sample Helper scripts from the Documentation site to configure this Windows environment.

Sincerely,
Steven Williams
Principal Enterprise Architect
OpenText Cybersecurity
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0 Zyan Zikrillah 4 months ago in reply to Steve Williams

this one? nessesary to run?
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