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Knowledge Document: SSC Seeding error when upgrading to 24.4

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Environment

Fortify SSC 24.4

 

Situation

User updating SSC server from 23.1 to 24.4 and facing the following seeding error. 

This happens when seed "Fortify_Process_Seed_Bundle-2024_Q2_0006.zip" file.
 

[INFO] com.fortify.manager.DAL.HibernateDatabaseInterface - Using JDBC driver MariaDB Connector/J [3.1.4], connecting to MySQL [8.0.35]
[WARN] com.fortify.manager.service.scheduler.NullSchedulerServiceImpl - Null scheduler service instance, analysis trace refresh not scheduled
 [WARN] org.mariadb.jdbc.message.server.ErrorPacket - Error: 1062-23000: Duplicate entry '22-85155-3' for key 'user_pi.PRIMARY'
[WARN] org.hibernate.engine.jdbc.spi.SqlExceptionHelper - SQL Error: 1062, SQLState: 23000
[ERROR] org.hibernate.engine.jdbc.spi.SqlExceptionHelper - (conn=159) Duplicate entry '22-85155-3' for key 'user_pi.PRIMARY'
[INFO] com.fortify.manager.service.objectstorage.ObjectStorageMigrationServiceImpl - Ignoring request to stop object storage migration - it is not running or stop has already been requested.
[ERROR] com.fortify.ssc.init.endpoints.AppInitDatabaseOperationsController - Unable to seed all init seed bundles.
com.fortify.ssc.init.SeedingException: Unable to seed all init seed bundles.
at com.fortify.ssc.init.SeedContextProvider.seedInitBundles(SeedContextProvider.java:114) ~[ssc-init-24.4.0.0336.jar:?]
at com.fortify.ssc.init.endpoints.AppInitDatabaseOperationsController.lambda$seed$2(AppInitDatabaseOperationsController.java:270) ~[ssc-init-24.4.0.0336.jar:?]
at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264) [?:?]
at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:304) [?:?]
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136) [?:?]
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635) [?:?]
at java.base/java.lang.Thread.run(Thread.java:840) [?:?]
Caused by: com.fortify.manager.exception.FMDALGeneralException: An unexpected error occurred.

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