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If the WebInspect Macro Recorder is unable to parse a page or is "stuck" during a redirect (i.e., SSO), try narrowing down the issue (proxy, browser version, TC modifications). In troubleshooting these types of issues you can use the following steps to narrow down where the challenge is.
C:\Program Files\Fortify\Fortify WebInspect\truclientbrowser
truclientbrowser.exe -no-remote -profile c:\temp\profile
If 1 & 2 are successful then it is not the WI Proxy nor the version of Firefox causing the problem. To further troubleshoot, copy the user.js
file from C:\Program Files\Fortify\Fortify WebInspect\datTCB\ASCMasterProfile
to the new profile (c:\temp\profile) and see if the issue is reproducible. If it is reproducible,
NOTICE: If you are using version 20.x, the steps are the same; however, the location of truclientbrowser.exe
is C:\Program Files\Fortify\Fortify WebInspect\browser59 a
nd the location of the user.js
file is C:\Program Files\Fortify\Fortify WebInspect\dat59\ASCMasterProfile.