Hello,

we are upgrading our Fortify LIM installation from version 22 to version 24.2, and are following the instructions in this document: portal.microfocus.com/.../KM000035098

This is a Windows installation without Docker.
The server where the LIM is installed has a default browsing proxy configured, while the LIM must use a different proxy to access the internet, reachable via http (not https) on port 80.

After installing and initializing the LIM and setting the correct proxy, upon activation (i.e. after pressing the "ACTIVATE" button) we receive the following GUI error:

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Error
The following error has occurred:
Internal server error
Error message detail
Http failure response for controllerdast.collaudo.sum.testfactory.copergmps/.../server-license: 500 OK
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Inside the file "C:\ProgramData\Fortify\Fortify License and Infrastructure Manager\logs\2024-12-10.log" we find this error:

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ERROR | 2024-12-10 11:55:54.4601 | LIM.FortifyLicenseService.LicensingSOAPService | You cannot specify an explicit Proxy Address as well as UseDefaultWebProxy=true in your HTTP Transport Binding Element. System.InvalidOperationException: You cannot specify an explicit Proxy Address as well as UseDefaultWebProxy=true in your HTTP Transport Binding Element.
at System.ServiceModel.Channels.HttpChannelFactory`1..ctor(HttpTransportBindingElement bindingElement, BindingContext context)
at System.ServiceModel.Channels.HttpsChannelFactory`1..ctor(HttpsTransportBindingElement httpsBindingElement, BindingContext context)
at System.ServiceModel.Channels.HttpsTransportBindingElement.BuildChannelFactory[TChannel](BindingContext context)
at System.ServiceModel.Channels.BindingContext.BuildInnerChannelFactory[TChannel]()
at System.ServiceModel.Channels.MessageEncodingBindingElement.InternalBuildChannelFactory[TChannel](BindingContext context)
at System.ServiceModel.Channels.TextMessageEncodingBindingElement.BuildChannelFactory[TChannel](BindingContext context)
at System.ServiceModel.Channels.BindingContext.BuildInnerChannelFactory[TChannel]()
at System.ServiceModel.Channels.Binding.BuildChannelFactory[TChannel](BindingParameterCollection parameters)
at System.ServiceModel.Channels.ServiceChannelFactory.BuildChannelFactory(ServiceEndpoint serviceEndpoint, Boolean useActiveAutoClose)
at System.ServiceModel.ChannelFactory.CreateFactory()
at System.ServiceModel.ChannelFactory.OnOpening()
at System.ServiceModel.Channels.CommunicationObject.System.ServiceModel.IAsyncCommunicationObject.OpenAsync(TimeSpan timeout)
at System.Runtime.TaskHelpers.WaitForCompletion(Task task)
at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)
at System.ServiceModel.Channels.CommunicationObject.Open()
at System.ServiceModel.ChannelFactory.EnsureOpened()
at System.ServiceModel.ChannelFactory`1.CreateChannel(EndpointAddress address, Uri via)
at System.ServiceModel.ChannelFactory`1.CreateChannel()
at System.ServiceModel.ClientBase`1.CreateChannel()
at System.ServiceModel.ClientBase`1.CreateChannelInternal()
at System.ServiceModel.ClientBase`1.get_Channel()
at LicensingSoap.LicensingServiceSoapClient.ActivateLicenseServerAsync(LicenseServerActivationRequest activationRequest)
at LIM.FortifyLicenseService.LicensingSOAPService.ActivateLicenseServerAsync(LicenseServerActivationRequest activationRequest) | url: controllerdast.collaudo.sum.testfactory.copergmps/.../server-license | action: ActivateLicenseServer
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Has anybody ever encountered the same? How could it be solved?

Thanks,

Giampaolo