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Knowledge Document: ArcSight SmartConnector RegEx FlexConnector not reading new logs in real time

Caroline Oest
 
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ArcSight FlexConnector Regex Folder File does not read logs in real time as logs are updating. Solution is to use “ArcSight FlexConnector Regex File” instead of “ArcSight FlexConnector Regex Folder File” and configure preservestate=true and startatend=false in agent.properties

Environment

ArcSight FlexConnector Regex Folder File Version 8.4.6.P1

 

Situation

After installing ArcSight FlexConnector Regex Folder File. The Connector only parses log files in the initial Connector restarts or in the next day but does not read them as log files are subsequently updated in future periods.

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