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Knowledge Document: Can not install chkconfig package with error message “Error unpacking rpm package”

Caroline Oest
 
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Configuring the arcsight service startup behavior require to use chkconfig tool to modifying startup mode. However installing chkconfig may face “Error unpacking rpm package” issue due to the system is unable to create the symbolic link for the installation.

Environment

ArcSight SmartConnector installed as a service on Linux server

ArcSight Logger software

ArcSight ArcMC software


 

Situation

Configuring the arcsight service startup behavior require to use chkconfig tool to modifying startup mode. However installing chkconfig may face “Error unpacking rpm package” issue

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