Environment
ESM 7.2 and above
Situation
ESM encounters heavy performance issue as in server.log, the below error is repeated.
[2024-11-25 02:46:43,568][ERROR][default.com.arcsight.server.util.ASComponentAssetsUtil] Either the address or the hostname is not supplied [[Could not create asset for Agent : ID = 3zW+Uk5EBABC2dKPIW5nTbQ== Hostname = null Address = null Zone = null -> 3436] [2024-11-25 03:09:52,005][ERROR][default.com.arcsight.server.util.ASComponentAssetsUtil] Either the address or the hostname is not supplied [[Could not create asset for Agent : ID = 3xmzGhJEBABCAZPSc1bnQnA== Hostname = xxx.xxx.xxx.xxx Address = xxx.xxx.xxx.xxx Zone = null -> 7] [2024-11-21 12:32:46,394][ERROR][default.com.arcsight.server.util.ASComponentAssetsUtil] Either the address or the
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