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Knowledge Document: ESM stopped archiving report due to exceeding of max rule chain

Caroline Oest
 
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Environment

ArcSight Enterprise Security Manager (ESM) 7.x

Situation

  • All the reports in our ESM has stopped archiving even though the reports are scheduled and the archiving folder path is configured.
  • From server.log:

[ERROR][default.com.arcsight.rulesengine.ade.Cell] Exceeded max rule chain 100 for the rule <Rule Name>

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