Knowledge Document: Problem with duplicate entry arc_res_localid_uk in ESM

Caroline Oest
 
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A resource is reporting and issue and stop working because cause by Duplicate entry 'xxxxxxxx' for key 'arc_res_localid_uk'

Environment

ESM 7.x

Situation

A resource is failing and error is  Duplicate entry 'xxxxxxx' for key 'arc_res_localid_uk' and the entry number changes similar to this one 

Reason: com.arcsight.server.reports.ReportException: Failed to archive report [/xxxxx/xxx/xxxx/NSP Weekly - Number of TI Domains], cause by Duplicate entry '42949675745' for key 'arc_res_localid_uk' 

Cause

ARC_RES_LOCALID_UK is a configure key of manager service in ESM, which set the limit of how many resources can be kept in cache. The error Error:Subscriber package error: Duplicate entry 'xxxxxxx' for key 'arc_res_localid_uk' happens when the number of resources keeping in cache has reached the limit.

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