The challenge: Protect customer’s personal identifiable information against data exfiltration by proactively detecting and swiftly responding to potential anomalous behavior.

Cybersecurity is a top priority for Bernicia

Managing sensitive data for over 60,000 customers means that cybersecurity is identified as a high risk for Bernicia. The process aims to collectively identify, analyze, and solve risks before they become problems. Adam Watson, Head of Security and Infrastructure at Bernicia, explains further: “Cybersecurity sits right at the top of our risk register. This shows how aware we are at all levels of the organization of the potential reputational damage that can result from a security breach of any kind. We have implemented a range of cybersecurity measures, but in recent years attacks have become so much more sophisticated. We felt we needed a proactive approach to prevent falling victim ourselves. We were particularly interested in raising the visibility in our environment so that we can detect lateral movement and potential suspicious behavior.”

Adam explored the market and evaluated six potential solutions, including ArcSight Intelligence. ArcSight Intelligence provides advanced threat detection, supported by sophisticated AI and unsupervised machine learning. Through advanced baselining, ArcSight Intelligence builds risk profiles around each user, machine, URL, and entity, learning the organization’s ‘unique normal.’ ArcSight Intelligence distills billions of security events into a few high-quality threat leads for further investigation.

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