Cybersecurity
DevOps Cloud
IT Operations Cloud
Follow the below steps:
1. Go to SmartConnector server.
2. Stop Connector service
3. Open agent.properties.
4. Add the parameter below.
agent.parser.locale.name=<encode>
<encode> is your language encode. Refer the below link for more details, page 12
https://www.microfocus.com/documentation/arcsight/arcsight-smartconnectors-8.4/pdfdoc/LocalesAndEncodings/LocalesAndEncodings.pdf
5. Start SmartConnector service and observe.