Hello.

In the CentOS7 system, after installing the ArcSight-8.4.4.9261.1-Connector-Linux64.bin connector and running runagentsetup.sh, the process stops at this stage - "Checking for a running instance of connector..."

The agentsetup.log file contains the following information:

<CODE MAP: '8.4.4.9261.1'>
<ArcSight Connector Version: 8.4.4.9261.1>
<ArcSight Parser Version: 8.4.4.9261.1>
[2024-06-28 14:37:44,713][INFO ][com.arcsight.agent.configtool.n] [initializeLogging]Using log implementation 'com.arcsight.agent.loadable.common._FileLog4JLog@815b41f'.
[2024-06-28 14:37:44,727][WARN ][com.arcsight.common.config.h] [getPropertyValue]Could not find property in configuration 'cwsapi.url.prefix'
[2024-06-28 14:37:44,727][INFO ][com.arcsight.common.config.h] [getPropertyValue]com.arcsight.common.config.r: An error occurred in configuration. Unable to find requested property 'cwsapi.url.prefix'.
[2024-06-28 14:37:44,727][WARN ][com.arcsight.common.config.h] [getPropertyValue]Could not find property in configuration 'cwsapi.url.suffix'
[2024-06-28 14:37:44,727][INFO ][com.arcsight.common.config.h] [getPropertyValue]com.arcsight.common.config.r: An error occurred in configuration. Unable to find requested property 'cwsapi.url.suffix'.
[2024-06-28 14:37:44,757][INFO ][com.arcsight.agent.configtool.k] [ensureConnectorRunning]Checking for a running instance of connector...
[2024-06-28 14:37:44,955][INFO ][com.arcsight.agent.configtool.k] [isCwsapiServerReady]Attempting login using url [https://localhost:10001/cwsapi/services/v1]
[2024-06-28 14:38:30,609][INFO ][com.arcsight.agent.Agent] [shutDown]Shutting Down Agent Framework Version [8.4.4.9261.1]

Please help to solve the problem.

Thanks in advance

Bohdan